SPA ATTENDANT - PT

Chukchansi Gold Resort & Casino•Coarsegold, CA

About The Position

Responsible for basic cleanup and guest service in the spa, pool, salon, and fitness center. The Spa Attendant assists guests as needed, including delivering amenities and refreshments, and helps foster a calm, relaxing atmosphere. The role may include supporting Receptionist duties when needed and other hospitality division duties during a business emergency.

Requirements

  • Good communication and interpersonal skills and the ability to work well with the public.
  • Ability to read and comprehend simple instructions, correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to follow detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.
  • Ability to meet the physical demands of the role, including regularly standing, walking, using hands, and lifting or moving up to 40 pounds.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Interact effectively with guests and Team Members and provide excellent guest service.
  • Help create an atmosphere of calm and relaxation for guests.
  • Collect dirty linens, carry them out, and stock clean linens in designated locations.
  • Distribute linens and maintain toiletries in locker rooms.
  • Restock and maintain water, tea, beverages, and other guest supplies in the spa, pool, and fitness areas.
  • Maintain adequate supply inventory and notify supervisors when supplies are low.
  • Monitor, control, and report inappropriate guest actions or behavior in the spa area.
  • Clean massage and treatment rooms as needed.
  • Communicate with guests in a professional and friendly manner.
  • Clean public areas and maintain the spa entrance, restrooms, locker rooms, and lounge areas.
  • Inspect work areas for cleaning needs, safety hazards, problems, and maintenance or repair needs, and notify appropriate individuals.
  • Cross-train and assist with Receptionist duties when needed, including answering phones, booking appointments, escorting guests to locker rooms, processing transactions, and obtaining a cash bank if required during short staffing.
  • Perform other hospitality division duties during a business emergency.
  • Maintain consistent, regular attendance.
  • Perform reasonable requests made by management.

Benefits

  • Medical insurance
  • Vision insurance
  • 401(k) with employer match and immediate vesting
  • Life insurance
  • Meals
  • Reduced workday hours
  • Paid time off
  • Free and discounted meals in the Team Dining Room
  • Holiday gifts and raffles
  • Discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless, and Chukchansi Park
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