Spa Attendant Part-time

Four Seasons•Beverly Hills, CA

6d•Onsite

About The Position

The Beverly Wilshire, a Four Seasons Hotel is looking for a Spa Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Spa Attendant reports to the Director of Spa. Work authorization for this location is required.

Requirements

High school education or equivalent experience
Six months in hospitality industry work and or fitness, health club related work
Computer knowledge
Good communication skills
Speaking, writing and reading English is required.
Flexible schedule and the ability to work different shifts and some weekends.

Nice To Haves

General knowledge of labor laws desired.
Positive attitude and willing to learn is a must.

Responsibilities

Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, and pool.
Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
Comply with all Four Seasons’ policies and procedures
Set-up and maintain spa including refreshments, locker rooms, work out areas, pool &, pre-treatment area and games room.
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
Assist guest to their appointments as they relate to the Spa services
Comply with Four Seasons’ Standards of Conduct .
Work harmoniously and professionally with co-workers and supervisors.
Assist guests with use and set-up of fitness machines, and pool area
Liason/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.)
Retrieve and fold towels for the spa and pool
Retrieve, deliver, and store/set-up products from purchasing.
Clean and stock waiting area, restrooms, and locker areas of pool and spa.
Assist other staff with set-up and breakdown of their respective treatment areas/