Male - Spa Attendant(full-time)

Home - Treasure Island•Las Vegas, NV

1d•Onsite

About The Position

The Spa Attendant will supervise Spa/Salon staff to ensure adherence to company, Spa, and Salon policies and procedures. This role involves instructing new hires, ordering products, preparing schedules, managing time-off requests, and handling guest check-ins and check-outs. The attendant will also provide facility tours, amenities, and exceptional customer service to guests, ensuring services are completed promptly. Maintaining a professional demeanor and managing linen services are key responsibilities. Additionally, the role includes overseeing guest needs in the gym, monitoring cleanliness, and maintaining the overall appearance of the spa/salon.

Requirements

Two to five years of customer service experience.
At least one year of spa fitness experience preferred.
Must have a flexible schedule.
Excellent communication skills.
Able to communicate in English both verbally and in written form.
Ability to multi-task and handle a fast-paced work environment.

Nice To Haves

Basic knowledge of Microsoft Office Excel, Word, and Outlook.
Bi-lingual ability.
Basic knowledge of spa software.
Knowledge of basic office equipment including multi-line phone system, fax, and copy machine.

Responsibilities

Supervise Spa/Salon staff to ensure adherence to company, Spa, and Salon policies, practices, and procedures.
Instruct new hires and employees on expectations and responsibilities for each role.
Order products for back bar and amenities.
Prepare schedules for spa attendants and maintain time-off requests.
Check guests in and out of the spa/salon facility.
Provide tours of the locker room and wet areas to all guests.
Provide beverages, towels, robes, and slippers to guests.
Provide exceptional customer service and assist guests with any questions.
Ensure all services are completed promptly within the allotted time.
Maintain professional and courteous behavior towards all guests and employees.
Discard soiled linen, and fold and restock clean linen as needed.
Pick up linen from the dock as needed.
Push and pull linen carts to appropriate areas.
Stock water and juices in the spa area.
Oversee guests’ needs in the gym by providing water, bottled water, and offering iced towels.
Monitor the gym for cleanliness and reorganize weights and other equipment.
Maintain the overall appearance of the spa/salon.
Perform other job-related duties as deemed necessary for the success of the department.