LaRive Spa - Spa Attendant
About The Position
The Spa Attendant's primary responsibility is to extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. This role involves communicating spa offerings, maintaining knowledge of the spa industry, and upholding all spa protocols and procedures. The attendant will tour guests through the facility, serve beverages, oversee the treatment schedule, and ensure the cleanliness and tidiness of restrooms, relaxation lounge, and the overall spa facility. They will also assist treatment providers with product and supply preparation, manage inventory, and participate in meetings and trainings. Regular attendance and a friendly, caring, and helpful attitude are essential. The position requires the ability to handle multiple tasks, focus on details, and maintain good attendance. Additional duties may be assigned by management.
Requirements
- High school diploma or general education degree (GED).
- Previous guest service experience required.
- Excellent guest service skills.
- Ability to pleasantly communicate with proper grammar.
- Ability to provide legible communication.
- Working knowledge of spa related computer software.
- Regular attendance is essential to the successful performance of this position.
- Ability to obtain and maintain a Tribal Work Permit.
- Mandatory Alcohol Server Training (MAST) certification - must obtain within 60 days of start date.
- Washington State Food Handlers Card - must obtain within 14 days of start date.
- Hepatitis A & B vaccinations.
Nice To Haves
- Ability to handle multiple tasks simultaneously.
- Ability to focus attention on details.
Responsibilities
- Communicate and describe the spa offerings and their benefits.
- Maintain an understanding and knowledge of the spa industry.
- Communicate all Spa protocols and procedures to guests.
- Tour all guests through the Spa facility.
- Service beverages and miscellaneous items to guests.
- Oversee guests' treatment schedule, ensuring services are started on time.
- Uphold all protocols for set-up and cleanliness of restrooms and relaxation lounge.
- Maintain cleanliness and tidiness of spa facility by performing necessary housekeeping duties.
- Maintain a friendly, caring and helpful attitude with guests and other staff members.
- Assist treatment providers prepare treatment room products and supplies as directed by protocols.
- Requisition supplies and spa collateral.
- Wine dispensing and serving.
- Participate in scheduled meetings and trainings as requested.
- Conduct inventory of products and supplies.
- Responsible for maintaining a consistent, regular good attendance record.
- May be required to be a panelist for the Internal Review Hearings.
Benefits
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
