LaRive Spa - Master Esthetician

Kalispel Tribe Careers•Airway Heights, WA

5d•Onsite

About The Position

The Esthetician responsibility is to deliver excellence in quality Spa services to guests/visitors in a timely, courteous and efficient manner. Escort clients to and from treatment rooms, attending to any immediate needs throughout their Spa visit. Assist in providing information to any inquiries and help coordinate all guest requests for services. Actively promote Spa Retail products and sales.

Requirements

Minimum 5 years’ experience in a luxury spa/resort setting.
One to three years’ experience in a similar position in the Spa/Salon industry.
Ability to give a timely Spa Service providing true relaxation and beneficial experience to each guest.
Knowledge of all facial requirements by law.
Ability to give a timely facial service providing true relaxation and beneficial experience to each guest.
Knowledge of all facial procedures and treatment protocols.
Ability to focus attention on guests needs, remain calm and courteous.
Ability to remain quiet during treatment.
Ability to promote positive relations with all individuals who approach the spa.
Ability to sell products through educating guests regarding their skin care regime.
Ability to maintain confidentiality of all guests information.
Ability to perform job functions with minimal supervision.
Ability to perform a minimum of six treatments per shift.
Ability to work cohesively with other departments and co-workers as part of a team.
Ability to access data in computer.
Excellent guest service delivery.
Knowledge of skincare, waxing treatments and products.
Ability to pleasantly communicate with proper grammar.
Ability to provide legible communication.
Basic knowledge of computers.
High school diploma or general education degree (GED).
Ability to obtain and maintain a Tribal Work Permit.
Certified in Basic First Aid and CPR
State Master Esthetician License is required.
Mandatory Alcohol Server Training (MAST) certification.

Nice To Haves

Preference to candidates with existing clientele.
Eyelash Certification is preferred.
Hepatitis B shots are preferred.

Responsibilities

Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures.
Start and end treatments on time.
Ability to give timely Spa Service provides true relaxation and beneficial experience for guest.
Knowledge of all facial requirements by law.
Ability to work cohesively with other departments and co-workers as part of a team.
Inquire about any contraindications before beginning service
Set up workstation with necessary supplies. Maintain cleanliness throughout shift.
Maintain supplies and products, secure after each shift.
Accommodate all guest requests expediently and courteously. Follow up to ensure completion of request.
Handle guest complaints and ensure guest satisfaction.
Maintain cleanliness of Spa
Dispose of any dirty linens to the proper area
Perform any task deemed necessary by management
Complete requisitions for additional supplies/materials and submit them to Spa Management.
Attend all required meetings and training sessions
Responsible for maintaining a good attendance record.
This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.