Spa Attendant

Hand & Stone - 11910 Pines Blvd - Pembroke Pines, FLPembroke Pines, FL
Onsite

About The Position

Hand and Stone Massage and Facial Spa is seeking a Spa Attendant. This role is a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding. The company is looking for passionate individuals motivated by success, and they are willing to teach all necessary spa industry knowledge, emphasizing the need for excellent customer service skills. The spa understands busy schedules and offers various shifts to accommodate different lifestyles, aiming for a friendly and stable work environment. The role is ideal for someone who enjoys making people smile.

Requirements

  • Excellent customer service skills
  • Positive and energetic attitude

Nice To Haves

  • Passionate individual motivated by success

Responsibilities

  • Maintain constant communication with reception to ensure customer satisfaction
  • Perform cleaning and maintenance services of interior and exterior for entire facility
  • Perform daily operations including opening and closing, facility inspections, and overseeing general facility maintenance
  • Greet clients, inquire into their appointment status, and relay information to reception
  • Prepare treatment rooms by ensuring that all supplies and equipment are available and laid out according to procedure
  • Oversee the cleanliness and sanitization of the premises and ensure that any wasted material is properly disposed of
  • Provide spa tours to new or prospective clients and make them aware of the services offered
  • Replenish supplies required for massages and facials on a regular basis
  • Coordinate efforts to ensure timely and accurate delivery of supplies and equipment
  • Distribute linen such as fresh sheets and towels in treatment rooms and assist in laundry duties such as washing and drying towels
  • Sanitize bathrooms and wet areas as per the standards set by the spa management
  • Bring a positive and energetic attitude
  • Assist with answer phones and scheduling appointments
  • Perform various other duties as assigned

Benefits

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Career Advancement opportunities
  • Ongoing Training
  • Flexible Hours
  • Positive and Professional Work Environment
  • Employee Discounts on products, services, and gift cards
  • Life Insurance
  • Accident Insurance
  • 401k retirement plans
  • Massage and Facial Membership
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