Spa Attendant
About The Position
If you enjoy the rejuvenating work environment of a spa and have exceptional customer service skills, the Spa Attendant position is the job for you. Spa Attendants play a very important role in the overall functions of the Edgewater Spa. You will be responsible for knowing all services and amenities, greeting guests with a welcoming demeanor, conducting tours of the spa and fitness center, maintaining cleanliness throughout the facility, along with ensuring products are stocked and filled. The Edgewater demands the highest quality of customer service, and the Spa Attendant position reflects that in interaction with the spa guests throughout their spa and/or fitness experience. In addition, the Spa Attendant plays a supportive role as hotel concierge for the Langdon Building of The Edgewater Hotel. The Spa Attendant position is where your hard work ethic and exceptional customer service skills are appreciated and recognized by both the guests and The Edgewater Team.
Requirements
- Previous guest service experience
- The physical ability to carry out all job duties efficiently
- A caring, hard-working, outgoing individual who is able to meet/exceed customer expectations
- A team-oriented attitude and a detail-focused mind
- Excellent customer service skills with the desire to work in a team environment
- A flexible schedule to accommodate our evening, weekend, and holiday availability
- The ability to stay on your feet while restocking our fitness and spa locker room facilities, folding towels and spa robes, and completing general housekeeping/cleaning assignments in the Spa areas of operation
Nice To Haves
- Experience within a luxury spa or hospitality role
- Previous Spa booker software experience
Responsibilities
- Knowing all services and amenities
- Greeting guests with a welcoming demeanor
- Conducting tours of the spa and fitness center
- Maintaining cleanliness throughout the facility
- Ensuring products are stocked and filled
- Providing a supportive role as hotel concierge for the Langdon Building of The Edgewater Hotel
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid Time Off
- 401K contribution matching
- Voluntary life insurance
- Discounts to our Spa and Restaurants
- Discounts to stays at affiliated hotels
- Discounted onsite parking for full-time team members
- Discounted off-site parking for part-time team members
- Supplied Madison Metro bus pass
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
