Spa Attendant/Link

AIRE Ancient Baths•Chicago, IL

9d•Onsite

About The Position

Be Part of AIRE Chicago's Reopening The AIRE experience is built on thoughtful service, attention to detail, and genuine care. As AIRE Chicago prepares to reopen, we're looking for Spa Attendants who are passionate about creating a welcoming and tranquil environment for every guest. AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities. At AIRE we are proud to have an international presence with 10 established centers: Toronto, Upper East Side, Tribeca , Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Los Angeles Facility in 2027. We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees. Our Chicago location was designed to showcase a historic restored factory from 1902 in River West, close to the West Loop. The space has been given a new lease of life and is now part of the magical AIRE atmosphere. As a Spa Attendant/Link, you will play an integral role in providing clients with the AIRE Experience. You will check-in and guide clients through their bathhouse and massage experience. You will give bathhouse tours, schedule massages, and tend to client needs throughout the day. You will coordinate with other Spa Attendants/Links and Massage Therapists to ensure all clients are taken care of.

Requirements

Strong customer service mentality: friendly, outgoing, and personable demeanor.
Energetic team player with a passion for assisting high-end clientele.
Skilled at anticipating the flow of business, thinking ahead, and solving problems before they occur.
Strong attention to detail: ensure clients have what they need, and remember the fine points of their reservations.
Ability to multitask, remain calm under pressure, and work quickly and efficiently.
Maintain flexibility with scheduling according to business needs.

Nice To Haves

Prior experience as a host in a spa or hospitality industry, preferred.
Prior experience with reservation systems, preferred.

Responsibilities

Greet clients and provide them with a tour of the facility.
Coordinate treatments based on schedule of massage therapists, honoring special requests when possible.
Guide the clients through their experience, leading them from the baths to their massage treatments, etc.
Tend to the needs of the clients during their stay, keeping tabs on them and following up as necessary.