Spa Attendant-Front Desk
About The Position
The Spa Attendant-Front Desk is responsible for providing an excellent experience in a spa setting for all guests. The Spa Attendant will exemplify excellent guest service and create a positive atmosphere. Ensure the highest quality of guest services to drive guest satisfaction. The Spa Attendant will work in a positive, cooperative, and pleasant manner with guests and team. Greet guests as they enter the facility, assist with checking them in, and offering facility tours if needed. The Spa Attendant will ensure all locker room and restroom areas are clean, stocked, and presentable at all times. Fold, stock, refresh lines as needed. Deliver food and beverage as needed. The Spa Attendant will provide general upkeep of all areas of the facilities. Follow established health and safety guidelines. The Spa Attendant must be open to a flexible schedule, including weekends and holidays. Oversees and supervises activities in swimming pool areas. The Spa Attendant will replenish towels. Remove dirty towels and trash from swimming pool area. The Spa Attendant will follow Operating Policies and Procedures. Follow all spa policies and procedures.
Requirements
- Previous experience in customer service
- Previous experience in hospitality
- Previous experience in the spa industry
- Knowledge of industry with the customer skills to network, engage, and interact with all clients, guests, and participants
Responsibilities
- Greet guests as they enter the facility
- Assist with checking guests in
- Offer facility tours if needed
- Ensure all locker room and restroom areas are clean, stocked, and presentable at all times
- Fold, stock, and refresh linens as needed
- Deliver food and beverage as needed
- Provide general upkeep of all areas of the facilities
- Follow established health and safety guidelines
- Oversee and supervise activities in swimming pool areas
- Replenish towels
- Remove dirty towels and trash from swimming pool area
- Follow Operating Policies and Procedures
- Follow all spa policies and procedures
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
