Spa Associate
About The Position
Hand and Stone Massage and Facial Spa, located in Tustin, CA, is currently interviewing for a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership based spa services industry. We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude! This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model! We give a friendly competition! Put your sales and customer service skills to the test! You have the potential for rapid promotions, including management roles, based on performance. We are ALWAYS learning and improving. Part Time and Full Time shifts available! There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional. Who wouldn’t want discounts on products, services, AND gift cards?
Requirements
- Passionate about customer service
- Motivated by success.
- Interested in Beauty, Health, and Wellness
- Excellent customer service, sales skills, and a positive attitude!
- High School Diploma or Equivalent
- 18 years old or older please
- Strong organization and attention to detail
- Team player with the ability to work independently with minimal supervision.
Nice To Haves
- commission experience helpful but not necessary
Responsibilities
- Meet membership sales goals – commission experience helpful but not necessary.
- Build client and member relationships to educate on options tailored to their needs.
- Detailed knowledge of the menu of services –don’t worry, we’ll train you!
- Excellent customer service to members and guests
- Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
Benefits
- Childcare Discounts
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Competitive Compensation -hourly wage PLUS commissions.
- Contests
- Career Growth
- Ongoing Training
- Flexible Hours
- Positive and Professional Work Environment
- Employee Discounts-Who wouldn’t want discounts on products, services, AND gift cards?
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
