Spa Associate

T&LF•Tustin, CA

1d•Onsite

About The Position

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Sales Associates are the heartbeat of that experience, part host, part wellness consultant, and fully committed to building lasting client relationships. This is a sales-driven role where your ability to connect with clients directly impacts your earning potential. If you thrive in a people-first environment and love the idea of selling something that genuinely improves lives, this is your opportunity.

Requirements

Sales is at the core of this role.

Nice To Haves

Part host, part wellness consultant, and fully committed to building lasting client relationships.
Ability to connect with clients directly impacts your earning potential.
Thrive in a people-first environment and love the idea of selling something that genuinely improves lives.

Responsibilities

Drive membership sales by confidently presenting our wellness membership program to every eligible guest
Consult and recommend services, upgrades, and retail products tailored to each client's needs
Convert first-time guests into loyal members through genuine relationship-building and follow-through
Communicate promotions and service options clearly and persuasively
Deliver a 5-star client experience from the first phone call through checkout
Maintain a thorough knowledge of the full spa service menu
Uphold spa cleanliness and presentation standards
Answer phones, schedule appointments, and manage front desk operations