Spa Associate
About The Position
Hand & Stone Massage and Facial Spa is a national leader in massage and facial services with 650+ locations across the US and Canada. We’re a membership-based brand known for helping guests look and feel their best — and we’re looking for high-energy team members to grow with us! This role involves welcoming guests, delivering 5-star customer service, driving membership and retail sales, maintaining the spa's cleanliness and professional appearance, scheduling appointments, answering phones, and supporting daily operations. The ideal candidate is energetic, thrives in fast-paced environments, and is a team player.
Requirements
- High school diploma (or equivalent)
- Age 18+
- A team-player mindset with the ability to work independently
- Flexibility to cover evenings & weekends
Nice To Haves
- Licensed Estheticians
Responsibilities
- Welcome guests and deliver 5-star customer service
- Drive membership & retail sales (training provided!)
- Keep the spa professional, clean, and guest-ready
- Schedule appointments, answer phones, and support daily operations
- Bring positivity, teamwork, and energy to every shift
Benefits
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Signing bonus
- Training & development
- Wellness resources
- Competitive Pay – Hourly base + commissions & incentives
- Career Growth – Opportunities in leadership & management
- Fun, Professional Culture
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
