Spa Associate

Hand & Stone • Sterling, VA

2d • Onsite

About The Position

Hand and Stone is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, Answer phones, book appointments, sell memberships, gift cards and upgrades, Follow proper filing procedures/file maintenance, Promote health/wellness benefits of massage therapy, Maintain a professional and clean work environment & appearance, Positive, energetic attitude, Team player, Perform various other duties as assigned.

Requirements

• Knowledge of Microsoft Office application
• Knowledge of Spa Soft (will train)
• Knowledge of basic accounting principles
• Excellent personal appearance
• Good verbal and written communication skills
• Ability to handle stressful situations professionally
• Ability to multitask with ease all while focusing on the guest

Nice To Haves

• Spa Soft experience

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Perform various other duties as assigned

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Hourly wage plus commissions and bonuses
• Professional and safe work environment
• Employee rewards program/employee referral bonus
• Contests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed