Spa Assistant Manager - Winter 2026-2027

Big White Ski Resort•Area E (Beaverdell/West Boundary), BC

4d•Onsite

About The Position

We are currently seeking a Spa Supervisor to join our spa team for the upcoming winter 2026/2027 season on a contract term. The Spa Assistant Manager will be responsible for assuming managerial duties when the spa manager is not present, performing spa treatments and reception/admin duties.

Requirements

Must carry a diploma or certification in massage or spa/beauty therapy.
Previous experience working in a spa setting
Reception/Admin experience
Previous role in a leadership position
Flexible and approachable
Must have good time management skills
Must be able to relocate to Big White ski resort for the season or commute to and from work
Must carry a valid work visa to work in Canada
Language - English

Responsibilities

Perform spa therapy treatments such as facials, body scrubs, massage and nail therapy.
Oversee front desk operations with booking management and customer service - Resolving guest concerns or complaints and optimizing bookings to maximize schedule.
Monitor emails, voice messages and guest inquiries.
Assist with managing intake forms and enforcing protocols and SOPS of daily operations
Assist with managing retail inventory and sales.
Team leadership - Must possess an approachable personality and be able to provide direction, assist with conflict resolution amongst staff and assist with training/scheduling needs.
Act as the Manager on duty and oversee spa operations during the Spa Managers absence.
Assist with daily operations in the spa including but not limited to laundry, cleaning and guest services.