Spa and Wellness Supervisor

Caesars Entertainment•South Lake Tahoe, CA

2d•Onsite

About The Position

Responsible for the daily operation of Reflections Spa, Harrah’ Fitness Room and pool area and Caesars Republic High Dive Pool and Lounge center in the absence of the manager. Monitor and control expenses within approved budget constraints. Promote and provide top quality customer service.

Requirements

High School Diploma or equivalent
Literate and fluent in English
Excellent guest service skills
Good communication skills, both verbal and written
Good interpersonal skills, with emphasis in relationship building.
Good problem solving skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
Adheres to all regulatory, company and department policies and procedures

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Oversees Harrah’s and Caesars Republic Leisure Services daily operations in the absence of the manager.
Maintenance and analysis of operational files and reporting systems.
Operating forecasts and reports, month end accounting and inventory management.
Purchases, receives and authorizes payment and inventories of products for all Leisure Services departments within budget constraints, including merchandising and retail products.
Grows, sells and controls membership database.
Controls all Marketing Spa Appointments.
Communicates, through buzz sessions, all pertinent hotel and leisure services activities and information.
Maintains the quality of outside contractor services and ensures license and insurance requirements are maintained as required by Harrah’s and Douglas County.
Scheduling, timeworks approval and commissions.
Interviewing, selecting, coaching and counseling, employee file entries, PAF’s and reviews for all Leisure Services employees.
Implements FOCUS and other training initiatives.
Fosters positive interdepartmental communications and relationships.