Spécialiste TI - Domaine clinique et services sociaux

TEHORA•Ottawa, ON

2d•Hybrid

About The Position

TEHORA is currently looking for a Senior IT Specialist – Clinical and Social Services Domain to participate in the development and evolution of clinical and clinical-administrative information systems in a context of digital transformation and continuous service improvement.

Requirements

Hold a bachelor's degree in a relevant discipline, including nursing, management, administration, or project management.
Possess a minimum of ten (10) years of experience in the healthcare network.
Hold at least eight (8) years of experience as a project manager in the field of clinical or clinical-administrative information systems.
Possess significant experience in change management.
Have participated in the deployment of at least two clinical or clinical-administrative solutions.
Possess experience in contexts where budgets, deadlines, and resources represent significant constraints.
Possess experience in improving, optimizing, and reviewing clinical processes.
Have participated in the preparation of training materials and change management strategies.
Master project management tools, monitoring processes, and risk management.
Possess in-depth knowledge of clinical domains such as Appointments, Archives, IPO, ADT, DCI, Pharmacy, and Laboratory.
Master the Microsoft Office suite as well as Microsoft Project.
Possess good knowledge of Agile and Scrum approaches.
Demonstrate excellent analytical skills, leadership, and customer service.

Nice To Haves

PMP or CAPM certification is an asset.
Clinical experience is an asset.

Responsibilities

Participate in the planning, organization, and monitoring of projects related to clinical information systems.
Collect, analyze, and document business needs.
Support users, clinicians, and managers in the different phases of projects.
Participate in the deployment of clinical and clinical-administrative solutions.
Analyze, optimize, and review clinical and organizational processes.
Coordinate activities between IT teams, users, and business partners.
Produce functional analyses and required documentation.
Participate in change management activities.
Design training and support materials.
Develop communication and user support strategies.
Lead workshops, discussion groups, and training sessions.
Ensure follow-up of deliverables, risks, and project issues.