SOX Compliance Program Manager - Salesforce

Twist Bioscience•South San Francisco, CA

10d•$110,000 - $132,500•Hybrid

About The Position

The Salesforce SOX Compliance & Release Manager will maintain and execute our Sarbanes-Oxley (SOX) and Information Technology General Controls (ITGC) frameworks across our enterprise Salesforce environment. This role will handle day-to-day audit support, access controls, and release coordination, and serve as an operational point of contact for Internal Audit, external auditors (EY), and cross-functional teams to ensure that change management policies and user lifecycle processes are consistently executed and documented.

Requirements

3 to 5 years of experience in program management, compliance support, audit execution and Salesforce administration within a regulated environment.
Hands-on experience with Salesforce user administration, profiles, permission sets, roles, and basic change management (Sandboxes, deployment steps).
Active experience using Jira or ServiceNow for ticket management, access controls, and release tracking.
Familiarity with OTC and ITGC principles, SOX compliance concepts, and auditor evidence-gathering workflows.
Bachelor’s degree in Information Systems, Business Administration, or related field.

Nice To Haves

Salesforce Certified Administrator

Responsibilities

Assist in pulling walkthrough samples, change tickets, approval logs, and system evidence for external auditors (EY) and Internal Audit.
Process user access, role assignments, and timely deactivations in accordance with SLA metrics via Jira and ServiceNow.
Perform scheduled quarterly and annual user access and profile audits to prevent Segregation of Duties (SoD) conflicts.
Maintain operational compliance checklists, record change logs, and document system configurations for all Salesforce components and custom solutions.
Focus on testing, monitoring, and evidencing control effectiveness for regulatory/SOX programs; strong fit for ITGC walkthroughs, sampling, documentation, and audit support.
Coordinate release schedules and deployment activities across Salesforce environments and connected integrations.
Draft release notifications for cross-functional stakeholders and assist with post-production verification testing following system deployments.
Ensure all deployment requests in Jira/ServiceNow have appropriate change approvals, business sign-offs, and pre/post-deployment documentation attached before release.