About The Position

As a member of the SCOPES Program, this role collaborates with military personnel, government civilians, and contractor personnel to support a high-visibility program focused on awards-processing accuracy, accountability, and timeliness. The position applies administrative expertise, attention to detail, and knowledge of military personnel processes to recognize the contributions and achievements of personnel serving throughout the theater.

Requirements

  • Possess an active Secret security clearance.
  • Demonstrated experience supporting military personnel, administrative, human resources, awards, or related programs in a Department of Defense, military, or federal government environment.
  • Experience reviewing, processing, tracking, or coordinating personnel actions, awards packages, administrative correspondence, or similar transaction-based workflows.
  • Experience maintaining records, databases, or automated tracking systems while ensuring data accuracy and document accountability.
  • Proficiency with Microsoft Office Suite and Microsoft 365 collaboration tools, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
  • Strong attention to detail and ability to review documentation for completeness, formatting accuracy, regulatory compliance, and administrative quality.
  • Ability to communicate effectively with military personnel, government civilians, and contractor personnel across multiple organizations.

Nice To Haves

  • Experience processing Joint and/or Service-level military awards and decorations.
  • Familiarity with the Joint Awards Management System (JAMS) or comparable DoD personnel, workflow, or administrative management systems.
  • Knowledge of military correspondence standards, awards regulations, and administrative procedures.
  • Experience supporting a Combatant Command (CCMD), Joint Task Force (JTF), Service Component, Major Command (MAJCOM), or equivalent headquarters organization.
  • Experience preparing reports, metrics, and executive-level administrative products supporting program oversight and workload management.
  • Spanish proficiency is a plus but not required.

Responsibilities

  • Review, track, route, and process Joint and Service awards packages to ensure administrative completeness, regulatory compliance, and timely submission through established approval workflows.
  • Enter, update, validate, and monitor awards actions in the Joint Awards Management System (JAMS) and associated tracking tools, maintaining accurate records and documentation.
  • Coordinate with headquarters directorates, Joint Task Forces, Service Components, administrative personnel, and originating organizations to resolve discrepancies, obtain supporting documentation, and support award processing.
  • Format award citations, certificates, correspondence, status reports, processing metrics, and executive-level summaries in accordance with DoD and Service-specific guidance.
  • Maintain accountability of awards-related materials, assist with inventory tracking, and support packaging, shipment, and distribution of approved awards and decorations throughout the USSOUTHCOM Area of Responsibility.

Benefits

  • Flexible time off benefit
  • Learning resources and learning and development opportunities
  • Healthcare benefits
  • Wellness benefits
  • Financial benefits
  • Retirement benefits
  • Family support benefits
  • Continuing education benefits
  • Time off benefits
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