Food Service - Sous Chef

SSA Group, LLC•Rochester, NY
•$20 - $24

About The Position

The Sous Chef supports the Executive Chef in delivering high-quality food and memorable guest experiences across events and food service locations. The role supervises and participates in food preparation, assists with menu pricing and preparation, estimates event food consumption, orders products, demonstrates cooking techniques, and oversees quality, product levels, and inventory. It also supports payroll and controllable-profit management within established guidelines. The Sous Chef trains, coaches, and manages employees; addresses problems; and follows applicable employment laws. The role ensures food safety, sanitation, cleanliness, kitchen maintenance, and compliance with health and safety regulations, including monitoring cooking and holding temperatures. It responds to guest requests, supports client satisfaction, contributes to sustainable culinary selections and community efforts, and completes projects assigned by the Executive Chef. The position requires varied hours and days, including nights, weekends, and holidays as needed, and the ability to stand for extended periods and lift or move boxes weighing up to 35 pounds.

Requirements

  • Three years of food preparation experience.
  • ServSafe or food-handling certification.
  • Knowledge of HAACP.
  • Culinary training.
  • Must be at least 18 years old.
  • Strong interpersonal and communication skills, including the ability to communicate with clients, the General Manager, and HQ personnel.
  • Proven leadership skills and understanding of team building and development and fostering partnerships.
  • Exceptional problem-solving and decision-making skills and the ability to be organized.
  • Financial management, merchandising, analytical, planning, and leadership skills.
  • Ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skills for basic office functions.
  • Physical ability to stand for extended periods and move and handle boxes weighing 35 pounds as necessary, including lifting.
  • Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Responsibilities

  • Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
  • Create competitive, high-quality food products for events and food service locations.
  • Supervise and participate in food preparation.
  • Assist with menu pricing and preparation.
  • Estimate food consumption for events and request necessary products.
  • Demonstrate new cooking techniques.
  • Train, coach, counsel, and resolve problems.
  • Comply with food safety regulations and practices.
  • Implement and enforce sanitary food-handling practices and cleanliness and maintenance of kitchen or dining areas.
  • Ensure compliance with applicable health and safety regulations.
  • Monitor and track proper cooking and holding temperatures.
  • Support management of payroll and controllable profit within established guidelines.
  • Oversee product quality, product levels, and inventory.
  • Manage employees in accordance with state and federal laws.
  • Incorporate sustainable resources into culinary selections and lead by example in sustainability and conservation efforts.
  • Perform specialty projects assigned by the Executive Chef and other necessary tasks.
  • Respond to guest requests and take action to ensure client satisfaction.
  • Maintain a clean, safe, and organized work environment.
  • Uphold and demonstrate understanding of company policies and procedures.
  • Promote an inclusive and supportive approach, empower team-member growth and opportunity, and engage with the SSA/unit in community activities and giving back.

Benefits

  • Paid time off plan of up to 144 hours based on tenure.
  • Medical, dental, vision, and life insurance, plus other voluntary benefits for employees and their families; employee premiums apply.
  • 401(k) program with a 15% company match, subject to eligibility requirements.
  • Up to 120 hours of SSA-paid leave for qualifying reasons, including parental leave and serious medical conditions affecting the employee or family.
  • Up to 40 hours of paid bereavement leave.
  • On-demand pay access to a portion of earned wages before payday.
  • Meal plan and employee discounts where applicable.
  • Tuition discount through a partnership college.
  • Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
  • Paid sick leave in accordance with applicable state and local laws.
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