Food Service - Sous Chef

SSA Group•Pittsburgh, PA

10d

About The Position

SSA Group partners with cultural attractions to create hospitality experiences that connect admissions, culinary, and retail through innovation and human connection. The Sous Chef helps deliver SSA’s 452 Hospitality approach by creating memorable experiences for guests and clients and producing quality food for events and food service locations. This role reports to the Executive Chef and combines hands-on food preparation with kitchen supervision, employee development, food safety, inventory, and operational support. The Sous Chef supports menu planning and pricing, estimates event food needs, oversees product quality and inventory, and helps manage payroll and controllable profit within established guidelines. The role also promotes sustainability and conservation, contributes to community engagement, and helps foster an inclusive, supportive environment for team members. This is a full-time, non-exempt position eligible for overtime. Work hours may vary and can include nights, weekends, and holidays as needed.

Requirements

Three years of food preparation experience.
ServSafe or food-handling certification.
Knowledge of HAACP.
Must be at least 18 years old.
Strong interpersonal and communication skills, including the ability to communicate with clients, the General Manager, and headquarters personnel.
Proven leadership skills and an understanding of team building, development, and partnership-building.
Strong problem-solving and decision-making skills and the ability to stay organized.
Financial management, merchandising, analytical, planning, and leadership skills.
Ability to remain flexible in a fast-paced environment.
Computer skills for basic office functions.
Ability to stand for extended periods and move and handle boxes weighing up to 35 pounds, including lifting, to perform the job functions.
Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Responsibilities

Deliver warm, welcoming, and memorable experiences for every guest and client in keeping with 452 Hospitality.
Supervise and participate in producing high-quality food for events and food service locations.
Assist with menu pricing and preparation.
Estimate food consumption for events and request necessary products.
Demonstrate new cooking techniques.
Train, coach, counsel, and resolve employee problems.
Comply with food safety regulations and practices.
Implement and enforce sanitary food-handling practices and maintain cleanliness in kitchen and dining areas.
Ensure compliance with applicable health and safety regulations.
Monitor and track cooking and holding temperatures.
Support management of payroll and controllable profit within established guidelines.
Oversee product quality, product levels, and inventory.
Manage employees in accordance with state and federal laws.
Incorporate sustainable resources into culinary selections and lead by example in sustainability and conservation efforts.
Complete specialty projects as assigned by the Executive Chef.
Respond to guest requests and take action to ensure client satisfaction.
Maintain a clean, safe, and organized work environment.
Uphold and demonstrate an understanding of company policies and procedures.
Promote an inclusive and supportive approach within the Brand team and across units, remove barriers, and empower team members’ growth and opportunities.
Engage with SSA and unit teams in community efforts and activities focused on giving back.
Perform other tasks as necessary.

Benefits

Paid Time Off plan of up to 144 hours based on tenure.
Medical, dental, vision, and life insurance, plus other voluntary benefits for employees and their families; employee premiums apply.
401(k) program with a 15% company match, subject to eligibility requirements.
Up to 120 hours of paid leave for qualifying reasons, including parental leave and serious medical conditions affecting the employee or family.
Up to 40 hours of paid bereavement leave.
On-demand pay access to a portion of earned wages before payday.
Meal plan and employee discounts where applicable.
Tuition discount through a partnership college.
Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.