Sous Chef

Compass Group•San Jose, CA

25d•$75,000 - $85,000

About The Position

The Sous Chef will support the TikTok Café commissary program, with food production originating from a commissary kitchen/CPU. Because TikTok does not have a full production kitchen on-site, the role focuses on commissary food oversight, food safety execution, service presentation, and front-of-house operational support within prep and assembly areas. The Sous Chef helps ensure food quality, temperature control, organization, cleanliness, and a positive guest experience during daily lunch and dinner service. The role also supports monthly pop-up events for approximately 450 employees. Responsibilities include some food production and assisting the Café Manager with setup and presentation to create a high-quality guest experience. The Sous Chef reports directly to the General Manager and has no direct reports, but receives support from front-of-house personnel within the scope of the role's responsibilities.

Responsibilities

Oversee daily commissary food flows from ByteDance/CPU kitchens to TikTok Café.
Coordinate food receiving, staging, setup, replenishment, and presentation during service.
Maintain food quality, consistency, and presentation standards throughout service, and communicate operational or food quality concerns to management and commissary partners.
Assist with transporting CPU hot boxes to designated service areas, ensuring they remain secure and closed during transport, and organize them in designated holding areas.
Take and record temperatures of hot and cold food items upon receipt; complete temperature logs and food safety documentation accurately and on time.
Set out appropriately labeled and color-coded serving utensils and smallwares to help prevent cross-contamination.
Transfer hot food from transport pans into Bon Chef serving vessels and place them in service hot boxes as space permits.
Maintain cleanliness and organization during setup and service while following sanitation and food safety standards.
Set up service stations at least 15–20 minutes before service, ensuring utensils, smallwares, labels, and signage are clean, sanitized, and properly positioned.
Replenish food from hot boxes during service while maintaining proper temperature control and food quality.
Monitor food appearance, freshness, and portion consistency; keep stations clean, organized, and guest-ready, and promptly address spills, debris, and sanitation concerns.
Maintain hot holding temperatures at 135°F or above and cold holding temperatures at 41°F or below.
Monitor and prevent cross-contamination through designated and regularly replaced utensils, proper food separation, and labeling.
Follow Bon Appétit, local health department, and food safety standards, including time and temperature controls, allergen awareness, and sanitation and cleaning standards.
Support front-of-house staff during service, keep stations stocked and visually appealing, and help ensure smooth operations and a welcoming guest experience.
Respond professionally to guest questions or concerns about menu items or food presentation.
Support efficient lunch and dinner service and maintain strong communication with management, café staff, and commissary partners.
Demonstrate urgency, organization, cleanliness, attention to detail, food safety, professionalism, and teamwork.
Support monthly pop-up events for approximately 450 employees, including some food production and assisting the Café Manager with setup and presentation.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance and AD&D
Disability insurance
Retirement plan
Paid time off
Holiday time off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Potential paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws