Sous Chef

Gila River Resorts & Casinos • Chandler, AZ

18d

About The Position

The Sous Chef actively supervises, coaches, counsels, directs, trains, and mentors employees to meet the enterprise’s quality standards. Under the supervision of the Executive Chef, the role independently manages employee relations to promote a positive, harmonious, compliant, and cooperative kitchen work environment, while demonstrating the GILA WAY.

The Sous Chef manages the assigned kitchen operation, supports excellent service to internal and external guests, oversees training for assigned shift kitchen staff, reviews sanitation and production charts, and maintains fiscal controls for profit and loss purposes. The position directly supervises multiple employees and carries out supervisory responsibilities in accordance with organizational policies and applicable laws. Other special projects and duties may be assigned.

Requirements

• High school diploma or equivalent required.
• Prior experience through professional culinary training or working in a fast-paced, high-volume fine-dining restaurant or catering facility; full-service casual dining experience is preferred.
• Experience in volume feeding, à la carte, fine dining, catering, baking and pastry, and purchasing, storage, and handling is required.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) certification, and other required compliance training.
• Ability to perform the GILA WAY: Greet guests, Interact positively with guests, Listen actively to guests, and Appreciate guests.
• Excellent guest-service skills and strong telephone etiquette.
• Self-starter able to follow up and complete tasks promptly with minimum supervision.
• Ability to establish and maintain effective working relationships and gain the cooperation of guests and fellow team members.
• Strong written and oral interpersonal and communication skills.
• Must possess or be able to acquire within one year an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to the position.

Nice To Haves

• Bachelor’s degree with a major concentration in food preparation, management, nutrition, or a related field.
• Full-service casual dining experience.

Responsibilities

• Promote and provide excellent guest service experiences to internal and external guests.
• Manage the assigned kitchen operation.
• Ensure assigned shift kitchen staff receive timely training and communicate job descriptions and company policies to shift employees.
• Review sanitation and production charts for the kitchen operation.
• Maintain fiscal controls for profit and loss purposes.
• Actively supervise, coach, counsel, direct, train, and mentor employees to meet enterprise quality standards.
• Manage employee relations in the kitchen area to ensure a positive, harmonious, compliant, and cooperative work environment.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Perform other special projects and duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED