Sous Chef

StepStone Hospitality•Charlotte, NC

About The Position

Le Meridien Sheraton Charlotte, managed by StepStone Hospitality, is seeking a Sous Chef to lead its kitchen team. The role oversees cooking operations and kitchen staff while maintaining food quality, portioning, presentation, sanitation, safety, and guest satisfaction. The Sous Chef contributes to menu and meal planning, inventory and requisitioning, operational and financial planning, and profitability. The position also includes hiring, training, and reviewing kitchen employees, implementing policies, and adapting offerings for special events.

Requirements

  • Strong leadership skills and experience in culinary management.
  • Expertise in maintaining a high level of guest satisfaction.
  • Ability to manage financial goals while delivering high-quality culinary experiences.
  • Familiarity with office and accounting software for inventory and budget management.
  • Flexibility with work schedules to meet business demands; availability to work any day and time.
  • Minimum lifting of 50 pounds and minimum pulling of 50 pounds.
  • Ability to push, bend, stoop, reach upward, and perform tasks requiring manual dexterity.
  • Hearing, writing, and typing ability.
  • Comprehensive knowledge of English to communicate effectively with guests, associates, and vendors.

Nice To Haves

  • Multi-outlet experience.
  • Hotel experience.
  • Bilingual ability.

Responsibilities

  • Manage and schedule kitchen staff to maintain appropriate staffing levels and adhere to labor standards.
  • Oversee cooking operations and ensure food quality, portioning, and presentation.
  • Assist with meal planning, menu development, and requisitioning food and equipment.
  • Maintain health, sanitation, and safety standards.
  • Help maximize profitability while ensuring guest satisfaction.
  • Develop short- and long-term operational and financial plans for the restaurant.
  • Manage inventory control and ensure compliance with applicable regulations.
  • Hire, train, and conduct performance reviews for kitchen staff, with guidance from HR as needed.
  • Implement policies and procedures and ensure the team follows them while remaining flexible.
  • Lead monthly team meetings addressing safety and policy updates.
  • Develop quarterly menus and customize offerings for special events.
  • Assist with designing and preparing statistical reports and presentations as needed.
  • Accurately report information.
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