Sous Chef

Phelan Family Brands•Fort Myers, FL

18d•Onsite

About The Position

Phelan Family Brands is a family-owned and locally operated restaurant group seeking to add amazing team members. We believe in providing our team with a top-notch work environment and room for growth. The primary responsibility is to oversee and actively manage the total operations of the store. Managers should also work with all team members to ensure we deliver the company’s best-in-class service, adhere to recipes, operate within our timing standards, and take ownership over the entire guest experience. Do your best to ensure all guests leave with a positive experience, within the food and health safety requirements.

Requirements

Must have complete knowledge of restaurant's food and beverage specs.
Must be able to open and close the restaurant, balance funds, and complete paperwork.
Must be able to perform various roles including server, support team, bartending, and kitchen duties.
Must be able to interact with guests in a friendly and fast manner.
Must ensure the cleanliness and smooth operation of the restaurant.
Must monitor guests consuming alcohol and take appropriate action if intoxication is apparent.
Must treat all guests to ensure their complete satisfaction and strive to exceed expectations.
Must report to work in a neat and clean uniform with well-groomed hair and personal hygiene.
Must be punctual and reliable.
Must comprehend controllable costs affecting store profitability and contribute to improvement.
Must be able to communicate with other managers via email and logbook.
Must have working knowledge of procedures and practices in the manager reference binder.
Must be able to follow proper procedure when handling team member performance issues.
Must be able to interact, socialize, coach, and teach peers and team members positively and consistently.
Must cultivate a safe, secure environment free from harassment and inappropriate situations for team members.

Nice To Haves

Relocate to new or existing locations as needed.

Responsibilities

Hire, fire, and discipline team members, when appropriate.
Have complete knowledge of this restaurant’s food and beverage specs.
After training, can open and close the restaurant by balancing the funds properly and completing all proper paperwork.
Check for proper closing and opening of both kitchen and dining room areas.
Able to perform all positions such as server, support team, bartending and kitchen duties dependent on your area of responsibility.
Able to interact with guests in a consistent friendly and fast manner.
Ensure the total cleanliness and smooth operation of the restaurant.
Monitor guests consuming alcoholic beverages, observe guest’s behavior, if intoxication is apparent take appropriate action to prevent guest from leaving.
All guests must be treated in a manner to ensure their complete satisfaction.
Always strive to exceed guests’ expectations.
Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
Relocate to new or existing locations as needed.
Punctual and reliability to fulfill both your schedule and your direct responsibilities.
Comprehend all controllable costs that affect the store and its profitability and contribute to profitability improvement.
Communicate with all other managers including but not limited to emails and logbook.
Working knowledge of procedures and practices included in the manager reference binder.
Ability to follow proper procedure while handling team member performance issues.
Ability to interact, socialize, coach and teach peers and Team Members in a positive focused manner consistently.
Cultivates a culture for our Team Members where they are safe, secure and free from harassment and inappropriate situations.