Sous Chef

Hard Rock Hotel & Casino OttawaOrlando, FL
Onsite

About The Position

Hard Rock International (HRI) is a globally recognized company with a significant presence in over 70 countries, offering a diverse range of venues including Rock Shops®, Live Performance Venues, and Cafes. HRI has also expanded into the digital space with Hard Rock Digital. The company boasts the world's largest collection of music memorabilia and has received numerous accolades for its outstanding guest satisfaction, business management, and as an employer. This Sous Chef position is a key role within the cafe, operating as the second in command under the Kitchen Manager and/or Executive Chef. The Sous Chef is responsible for upholding Hard Rock's culinary standards, ensuring food quality, proper preparation, and timely service. This role also involves supporting senior leadership in maintaining brand standards, core values, and achieving business objectives.

Requirements

  • Minimum 5-7 years of experience in the hospitality industry inclusive of restaurant culinary.
  • Possess all local food management and safety.
  • Ability to learn and bring "out of the box" ideas to their team.
  • Genuine enthusiasm and aptitude for food.
  • Excellent verbal and written communication skills.
  • High level of business acumen and common sense.
  • Demonstrates strong problem solving skills through ability to diagnose and implement solutions.
  • Must possess strong communication and listening skills, excellent speaking, reading and writing.
  • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
  • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
  • Fluency in English required.

Nice To Haves

  • Multiple language abilities a plus.

Responsibilities

  • Support and assist in the preparation and design of all food orders.
  • Maintain the highest standards of brand, local health, safety, and food preparation hygiene.
  • Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand.
  • Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the.
  • Foster an environment of customer service in which all team members put the guest first in every.
  • Execute established food standards for overall guest satisfaction that meet or exceed brand.
  • Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to.
  • Support staff development and advancement along well-defined career.
  • Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee.
  • Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary.
  • Possess a self-motivated approach to his/her own personal and professional growth.

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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