Sous Chef

Le Meridien & Sheraton Charlotte Hotels•Charlotte, NC

About The Position

Le Meridien Sheraton Charlotte, managed by StepStone Hospitality, is seeking a Sous Chef to lead its kitchen team. The role oversees cooking operations and kitchen staff, supports menu planning and development, and helps manage the restaurant’s operational and financial performance while maintaining food quality, guest satisfaction, and compliance with applicable standards.

Requirements

  • Strong leadership skills and experience in culinary management.
  • Expertise in maintaining high guest satisfaction.
  • Ability to manage financial goals while delivering high-quality culinary experiences.
  • Familiarity with office and accounting software for inventory and budget management.
  • Flexibility with work schedules to meet business demands; availability to work any day and time.
  • Multi-outlet experience.
  • Comprehensive knowledge of English to communicate effectively with guests, associates, and vendors.
  • Ability to lift at least 50 pounds and pull at least 50 pounds.
  • Ability to push, bend, stoop, reach upward, and perform tasks requiring manual dexterity.
  • Ability to hear, write, and type.

Nice To Haves

  • Hotel experience is a plus.
  • Bilingual ability is preferred.

Responsibilities

  • Manage and schedule kitchen staff to maintain appropriate staffing levels and meet labor standards.
  • Oversee cooking operations and ensure food quality, portioning, and presentation.
  • Assist with meal planning, menu development, and requisitioning food and equipment.
  • Maintain health, sanitation, and safety standards.
  • Support profitability while ensuring guest satisfaction.
  • Develop short- and long-term operational and financial plans for the restaurant.
  • Manage inventory control and ensure compliance with regulations.
  • Hire, train, and conduct performance reviews for kitchen staff, consulting HR as needed.
  • Implement policies and procedures and ensure team adherence while maintaining flexibility.
  • Lead monthly team meetings covering safety and policy updates.
  • Develop quarterly menus and customize offerings for special events.
  • Assist with designing and preparing statistical reports and presentations as needed.
  • Accurately report information.
  • Perform other duties as assigned.
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