Kalia Theatre (new Waikiki Luau site under construction) Sous Chef - OEM

Hawaii Growth - Honolulu•Honolulu, HI
•$70,000 - $70,700

About The Position

The Sous Chef at Kalia Theatre is responsible for ensuring kitchen meals meet standards for quality, consistency, appearance, taste, and food cost. The role trains staff, upholds corporate quality standards, and helps establish and enforce food specifications, portion controls, recipes, and sanitation practices. The Sous Chef controls food and labor costs while maximizing guest satisfaction. This is an OEM position; overtime applies and is calculated accordingly. The Sous Chef oversees daily kitchen and food-production operations, including hot food from the main kitchen and bakery and cold food from the pantry. The role works with Food & Beverage managers and the Director of F&B, communicates operational issues, monitors food quality and presentation, responds to guest complaints, and ensures compliance with company procedures and local sanitation requirements. It also includes staff performance reviews, production planning, food-cost monitoring, inventory and purchasing oversight, and preparing food production and other required reports.

Requirements

  • At least 4 years of related progressive experience, or graduation from a culinary program with at least 2 years of progressive experience in a hotel or related field.
  • Knowledge of food and beverage preparation techniques, health department rules and regulations, and liquor laws and regulations.
  • Ability to communicate effectively, verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Ability to understand and evaluate complex information and data from various sources.
  • Ability to maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.
  • Ability to comply with Highgate Hotel standards and regulations and support safe and efficient hotel operations.

Responsibilities

  • Work with other F&B managers and keep them informed of F&B issues as they arise.
  • Keep the immediate supervisor informed of problems or matters requiring attention.
  • Coordinate and monitor Loss Prevention in kitchen areas.
  • Prepare and submit required reports in a timely manner, including wage progress, payroll, revenue, employee schedules, and quarterly action plans.
  • Monitor the quality and presentation of food products.
  • Oversee daily kitchen and food-production operations, including hot food from the main kitchen and bakery and cold food from the pantry.
  • Inform cooks of daily forecasts and customer counts so they can prepare food on time.
  • Respond to guest complaints in a timely manner.
  • Ensure compliance with SOPs in all outlets and with requisition procedures.
  • Conduct staff performance reviews in accordance with Highgate Hotel standards.
  • Understand, implement, and monitor corporate outlet promotions, including buffet and three-meal concept standards.
  • Know and enforce local health department sanitation laws.
  • Compute daily food cost.
  • Work with the Director of F&B to create and implement menus.
  • Assess food portion size, visual appeal, taste, and temperature.
  • Check stations at the end of each shift for proper food storage and sanitation.
  • Check food purchases for proper ordering, quality, and price structure.
  • Oversee daily food preparation, outlet sanitation, receipt of daily inventories, log-on reporting, and food-cost reporting.
  • Prepare daily food production sheets.
  • Cut meat, poultry, and seafood according to daily business needs.
  • Attend required hotel meetings and trainings and participate in M.O.D. coverage as required.
  • Maintain regular attendance and high standards of personal appearance and grooming, including wearing a nametag.
  • Maximize productivity, identify problem areas, and assist with implementing solutions.
  • Anticipate, prevent, identify, and solve problems; evaluate information from various sources to meet objectives; and maintain confidentiality.
  • Perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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