Sous Chef

Pyramid Global Hospitality•Beachwood, OH

14d•Onsite

About The Position

Pyramid Global Hospitality is seeking a Sous Chef to assist in the supervision and execution of kitchen operations. This role involves coordinating line cooks, overseeing food production to ensure quality standards for the restaurant, concierge lounge, and banquets. Key responsibilities include supervising food quality, staff productivity, food safety, and employee satisfaction. The position is focused on supporting culinary operations on the 2nd shift and requires weekend work. A hands-on management approach is essential, and menu development is a key aspect of the role to enhance creativity and customer satisfaction.

Requirements

Culinary degree preferred.
Food Handling and Sanitation certificates required.
Minimum three years’ experience and/or training in the Culinary Department of a luxury hotel.
Three years in a management capacity preferred.
Hands-on management approach.
Ability to resolve problems, handle conflict, and make effective decisions under pressure.
Manual dexterity sufficient to operate standard kitchen and cooking equipment.
Full range of hearing, vision, taste, and smell.
Ability to lift, push, pull, and move equipment, supplies, etc., in excess of 50 pounds.

Nice To Haves

Culinary degree preferred.
Three years in a management capacity preferred.

Responsibilities

Supervise entire kitchen operation in absence of the Executive Chef.
Train and supervise subordinate employees.
Schedule production work for subordinate employees.
Check staffing, uniforms, and daily production sheets.
Review quality of product.
Coordinate units of kitchen operation.
Assist with controlling food costs and requisitioning necessary supplies.
Ensure proper sanitation and maintenance of kitchen equipment and kitchen operation.
Ensure that meals are prepared and delivered on time and in acceptable quantity and quality.
Test, write, and standardize recipes. Establish and create written standards for execution.
Assist with developing new menu items to allow the hotel to compete with other banquet operations in the area.
Assist Catering department with developing special menus for functions; meet with clients as requested.
Meet with the Executive Chef to review equipment needs, plate up assistance, cleaning schedule/project status, health/safety and sanitation follow up.
Review the daily activities; check the following: house count, forecasted covers for each outlet, catering activity, purchases, meetings, appointments, and VIP/special guests.
Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
Inspect the cleanliness of the line, floor, and all kitchen stations. Direct staff to rectify any deficiencies.
Ensure that staff maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Instruct staff in the correct usage and care of all machinery in the kitchen operation, stressing safety.
Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs.
Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
Ensure that recipe cards, production schedules, plating guides, photographs are current and posted.
Assist with monthly culinary inventories. Monitor monthly status of all accrual categories, i.e., linen, table ware, food supplies, etc.
Assist with the recruiting, hiring, evaluation, training and discipline of all hourly employees to ensure consistency in administering direction; follow up with corrections where needed.
Tour kitchen facilities daily; monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to divisional standards; rectify any deficiencies with respective personnel. Handle disciplinary problems and counsel employees.
Inspect the grooming and attire of staff; rectify any deficiencies.
Ensure that all staff attend required training in hazardous communication, safety, and sanitation as established by local and government regulations.
Monitor staff to ensure that they are following established safety and infection control policies and procedures including body mechanics and ergonomics.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Thoroughly train culinary staff (preparation and cooking of all dishes) and service staff (plating).
Assist staff with their job functions to ensure optimum service to guests.
Monitor the staff’s interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Promote positive guest relations at all times. Observe guest reactions and confer frequently with staff to ensure guest satisfaction, monitor and handle guest complaints.
Assist in preparing for and working at any hotel function.
Document pertinent information in department’s logbook.
Maintain complete knowledge of all hotel features/services and hours of operation.
Support Leading Quality Standards; strive to continuously improve.
Complete MOD training and MOD Shifts as assigned.
Be an ambassador of the hotel and the company at all times, in and out of the work place.
Ensure security and confidentiality of all guest and hotel information.