Sourcing Coordinator

Houston Food Bank•Houston, TX

3d•$20 - $25•Hybrid

About The Position

The Sourcing Coordinator is responsible for supporting the Sourcing team's effectiveness by coordinating stewardship activities for donors, maintaining donor and prospect information, and ensuring that donor communications and follow-up actions are completed consistently and on schedule. This role helps ensure new and existing donors receive a positive experience through accurate tracking, timely recognition, and proactive stewardship while supporting the team's sourcing efforts. By providing structure, organization, and accountability across key stewardship and sourcing processes, the Sourcing Coordinator enables Sourcing Managers to focus on relationship building and donor growth. Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

Requirements

Associate’s degree from an accredited college or university; Bachelor’s degree preferred
1 year of experience in a related field (i.e., non-profit, database management, fundraising, administrative assistant)
Bilingual in Spanish and English strongly preferred
Must have reliable transportation, a valid driver’s license, and insurance.
High level of expertise in Microsoft Word and Excel functions (like Mail Merge and Pivot tables)
Outlook, Asana, Meal Connect, NetSuite, Power BI, Retool, Scanner
Ability to work with a diverse population, including the public
Ability to collaborate effectively with internal stakeholders in support of department goals
Strong customer service skills and willingness to assist others
Ability to use best judgment while completing tasks with minimal supervision
Ability to represent the Food Bank professionally under a variety of conditions
Strong attention to detail and ability to accurately prepare and maintain files, reports, and records
Organizational skills in managing projects simultaneously while maintaining a satisfactory work product
Strong problem-solving abilities
Ability to adapt to changing landscapes and priorities, without foregoing structure and stability of other duties
Ability to bring creativity to the role while providing consistency and organization for the team
Carries out responsibilities in accordance with HFB policies.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Is legally able to work in the United States.

Nice To Haves

Bachelor’s degree preferred
Bilingual in Spanish and English strongly preferred

Responsibilities

Owns execution of the Donor Stewardship Playbook, ensuring all weekly, monthly, quarterly, semi-annual, and annual stewardship activities are completed accurately and on schedule.
Maintains the donor recognition program by tracking donor data, recognition levels, mailings, gifts, and annual recognition activities.
Researches and prospects potential donors through online research, phone calls, and other outreach methods to identify opportunities and gather information needed to establish new donor relationships.
Oversees donor appreciation efforts, including handwritten thank you letters, stewardship campaigns, social media/blog writings, and other donor recognition activities.
Maintains and updates donor-facing communication materials, including newsletters, campaign updates, impact reports, donor handouts, and related stewardship resources.
Coordinates donor engagement activities including donor recognition events and stewardship-focused donor experiences.
Reviews donor activity reports and donation information daily to identify new donors, stewardship opportunities, unresolved follow-up needs, and donor service issues.
Recommends improvements to donor engagement, stewardship communications, and donor recognition efforts.
Responds to donor inquiries while Sourcing Managers are in the field and provides essential information to Sourcing Managers after, to ensure timely follow-up.
Serves as a resource for operational questions, ensuring necessary information is documented and up-to-date, and helping maintain established processes.
Maintains donor and prospect information, account history, and supporting materials to help Sourcing Managers prepare for donor outreach, site visits, and follow-up activities.
Supports Sourcing Managers with stewardship-related reports, donor research, account information, and department initiatives.
Maintains accurate donor and prospect records through ongoing data entry, validation, maintenance, and cleanup activities.
Monitors and shares donor, retail, produce, and food industry updates that may impact sourcing activities or donor engagement efforts.
Develops and distributes the weekly sourcing newsletter and other internal communications to share donor activity, opportunities, and team updates.
Contributes to Procurement department goals, initiatives, and work plans.