Source to Pay System and Process Lead

Principal Financial GroupUNAVAILABLE, UNAVAILABLE
Remote

About The Position

We’re on a procurement transformation journey — advancing our Source to Pay (S2P) maturity and expanding our global Coupa implementation. As the S2P System & Process Lead, you’ll be the go-to expert ensuring that Coupa interactions are optimized, processes are streamlined, and best-in-class practices are embedded across our organization. This is a hands-on, change-driving position designed for someone eager to shape the next phase of our global procurement evolution.

Requirements

  • Bachelor’s degree in business, Engineering, or a related field or equivalent
  • 5+ years of direct, hands-on experience with Coupa Procure-to-Pay (P2P) systems and familiarity of Source to Contact (S2C) modules (Sourcing and CLM)
  • In-depth understanding of the end-to-end S2P lifecycle, from sourcing through payment.
  • Demonstrated experience supporting or managing Coupa Business Spend Management (BSM) platforms.
  • Strong analytical, problem-solving, and reporting skills; able to work independently and manage multiple priorities.
  • Proven ability to collaborate with diverse, global teams and influence cross-functional stakeholders.
  • Proficiency in MS Office (Excel, Word, PowerPoint); familiarity with PeopleSoft or Oracle ERP preferred.

Nice To Haves

  • 10+ years of experience in Source to Pay or Procure to Pay processes and operations.
  • Coupa certification (current or previously held).
  • Experience implementing and launching a Procure to Pay (P2P) system.
  • Proven success in collaborating with diverse stakeholders to drive adoption of digital procurement tools and automation initiatives.
  • Background in financial services, Technology, or IT services industries with large indirect spend.
  • Demonstrated ability to leverage Coupa’s capabilities to assist Sourcing Team members in building category strategies and improve sourcing outcomes.
  • Familiarity with procurement orchestration platforms is a plus
  • Strong track record of identifying root causes and leading process improvement initiatives that drive measurable impact.

Responsibilities

  • Lead and continuously improve Source-to-Pay (S2P) processes within the Coupa platform, enhancing user experience and operational efficiency.
  • Drive Coupa S2P rollout across new regions and teams, ensuring seamless adoption and compliance.
  • Partner with Sourcing, Procurement Operations, and Accounts Payable to identify and resolve process gaps, driving automation and standardization.
  • Collaborate with Technology and Business stakeholders to implement Coupa enhancements and AI/Agentic workflows for process optimization.
  • Serve as a change leader—educating users, building alignment, recommend best practices and fostering continuous improvement across global teams.
  • Establish and monitor key P2P metrics (PO adoption, e-invoicing, automation) and deliver actionable plans to achieve performance targets.
  • Facilitate and prioritize Supplier Enablement initiatives to achieve e-invoice adoption.

Benefits

  • Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.
  • Pension Eligible
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