Source-to-Contract Operations Advocate

Greystar•Arlington, TX

6d•$24 - $26•Remote

About The Position

The S2C Operations Advocate provides day-to-day support for an assigned portfolio within Upstream Source-to-Contract functions, including supplier record setup and maintenance, compliance program support, and third-party credentialing coordination. This role maintains supplier attributes across property accounting systems, supports training and troubleshooting for assigned properties, and partners with the Manager, S2C – Operations to ensure consistent, compliant supplier support.

Requirements

Property & Casualty Insurance license preferred; applicable experience will also be considered.
Relevant experience in procurement, accounts payable, or property operations; college degree a plus but not required.
Prior experience in the multi-family real estate industry (e.g., as a Community Manager) preferred, but not required.
Demonstrated ability to read, write, and communicate effectively with team members and property-level stakeholders.
Proficiency in word processing, spreadsheet, property management, and database management tools.
Basic mathematical skills necessary to complete financial records, budgets, and other fiscal reporting information.
Strong attention to detail and follow-through on assigned portfolio tasks.
Comfortable managing a Help Desk queue and responding to routine tickets within SLA.
Effective, clear communicator with property-level and cross-functional stakeholders.
Eager to learn supplier compliance processes and systems; open to coaching from senior team members.
Organized, with the ability to manage multiple ongoing requests across an assigned portfolio.

Responsibilities

Assist assigned portfolio with the supplier compliance program, third-party credentialing processes, and e-procurement system, including ongoing training on these systems.
Maintain supplier record setup and attributes across property accounting systems, ensuring accuracy and compliance with owner requirements.
Maintain working knowledge of supplier requirements and order/invoice processing procedures to ensure consistent process adherence.
Assist third-party suppliers with onboarding, registration, and general inquiries related to compliance and credentialing requirements.
Serve as an escalation point for bank account validation exceptions, conducting additional supplier outreach when automated validation checks fail.
Provide ongoing support by maintaining the Help Desk queue and responding to tickets and emails within established timeframes.
Interact with accounting, operations, and other departments to ensure changes and processes are understood and followed.
Escalate complex or higher-priority issues to the Sr. S2C Operations Advocate or Manager, S2C (Upstream) – Operations, as needed.
Complete financial, administrative, and other reports and analyses as assigned.
Participate in ongoing process improvement through review and feedback on assigned portfolio processes.
Maintain relationships with team members and property-level stakeholders to support consistent execution.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off.
All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Your birthday off after 1 year of service!
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.