Sorority House Director - The Ohio State University (Alpha Lambda)

Alpha Gamma Delta Property Management•Columbus, OH

4d•Onsite

About The Position

The Fraternity Housing Corporation (FHC) is dedicated to enhancing the Alpha Gamma Delta membership experience by providing safe, competitive, and attractive housing. The FHC manages over 95 properties across the United States, ensuring high-quality property management support for each chapter. This live-in House Director role is responsible for the daily operations of the chapter house, encompassing administrative tasks, security, environmental safety, facility and grounds oversight, resident emergency management, meal service assistance, maintenance, cleanliness, financial matters, and vendor supervision. The House Director will collaborate with the Regional Property Manager to uphold chapter house rules, Fraternity, FHC, and University policies, ensuring a comfortable and safe living environment for Alpha Gamma Delta members. The position requires residing at the chapter facility seven days a week, excluding extended holiday breaks when the facility is closed.

Requirements

Must be able to read, speak, and write in fluent English.
Must pass criminal background check.
PC proficient and skills in Microsoft Office and Outlook.
Excellent oral and written communication skills.
Goal and team oriented, able to work closely with people while exhibiting a positive attitude.
Well organized – Able to work and make sound decisions under pressure and within tight deadlines.
High school Diploma or GED equivalent required.
Previous residence life, Greek-letter organization or other group-living experience preferred.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Manage the day-to-day operations of the chapter house.
Handle various administrative tasks.
Ensure the security of the chapter facility.
Oversee environmental safety.
Manage resident emergencies.
Assist with portions of the meal service program.
Oversee repairs and maintenance.
Ensure cleanliness of the facility.
Manage basic financial matters.
Supervise vendors and hired staff as applicable.
Ensure the highest quality of service is provided.
Carry out all chapter house rules/bylaws, Fraternity, FHC and/or University policies.
Communicate via phone or teleconference at least once a week with Regional Property Manager.
Submit House Director report weekly.
Communicate in-person at least once a week with student Director of Property and Head Chef.
Schedule and conduct the opening and closing of the chapter house.
Schedule and conduct at least one house meeting per semester or quarter.
Maintain a master calendar with university dates, holidays, chapter events, major repairs, etc.
Manage on-going vendor relationships and help negotiate contracts as requested by the Regional Property Manager.
Ensure compliance with policies, rules and regulations set by Alpha Gamma Delta, the Fraternity Housing Corporation, university, Chapter and other local authorities.
Keep up-to-date information files and records on keys, furnishings/appliances, general maintenance, residents, employees, vendors, security system, etc.
Manage repairs under $500.
Manage multiple service providers, including identifying vendors, gathering quotes, overseeing work needed and remitting invoices to the Regional Property Manager.
Coordinate routine maintenance and inspections.
Help create strategy for long-term care and upkeep of facility.
Perform daily property inspections.
Coordinate, schedule and supervise the work responsibilities of the housekeeping vendor(s) and/or staff.
Assist in the development and monitor standard cleaning routine.
Order and maintain adequate levels of cleaning supplies and equipment.
Arrange for annual deep cleans of floors, rugs and furniture.
Arrange for lawn, ground and exterior maintenance.
Arrange for regular pest control service.
Perform light cleaning or disinfecting as needed.
Schedule and conduct daily inspection of the chapter house and surrounding grounds.
Ensure that all electrical, plumbing and heating/cooling systems are in line with code and in proper working order.
Regularly inspect all safety and related devices including fire extinguishers, exit doors, smoke detectors, exit lights, alarms, locks, etc.
Complete three fire drills throughout the academic year.
Work with Regional Property Manager on all personnel issues.
Submit timesheet every two weeks to Regional Property Manager.
Connect with the chapter’s Director of Property Mt on a regularly scheduled basis to review housing-related items.
Handle minor purchases such as daily operational expenses.
Collect invoices from vendors, verify their amounts and work completed, and scan copies to Regional Property Manager for payment.
Reconcile monthly credit card statement.
Manage and/or be the first responder to member incidents and emergencies.
Meet regularly with chapter members, officers and advisor leadership to discuss house operations and use.
Be present at certain chapter events.
Communicate effectively with advisors, parents, alumnae, university representatives, community members and other guests.
Perform other duties as assigned.