SOP Compliance Support

Summit Racing Equipment•Tallmadge, OH

2d•Hybrid

About The Position

The SOP Compliance Support coordinates processes and tasks related to vendor compliance to help ensure partner vendors follow Summit Racing Equipment’s Standard Operating Procedures. The team works to increase vendor participation in Advanced Shipping Notices (ASN), Future Ship Notices with estimated ship dates (ADJ/OVR), order acknowledgments (ACK), accurate Purchase Order cancellations, and business-to-business (B2B) communication. It helps vendors determine the best way to communicate order details, through electronic data interchange (EDI) or the B2B website, and works with vendors to resolve SOP violations that affect product receiving and inventory procurement. Initial training is conducted entirely on-site. After training, a hybrid schedule may be available depending on business needs, with at least three on-site days per week on Tuesday, Wednesday, and Thursday. Candidates must be located in Ohio.

Requirements

High school diploma.
Two years of business experience, including supplier interaction and Excel spreadsheet experience.

Responsibilities

Enter data in the B2B website and internal business system to maintain system accuracy.
Educate and coach new and existing suppliers on B2B website functions, including ASN, Future Ship Notice creation, and overdue reporting.
Communicate information to help other departments perform their job duties.
Review vendor grade reports and correspond with suppliers to address improvement areas, including ASNs, packaging, incorrect ship-to locations, labeling, and barcodes; participate in supplier meetings.
Review, document, resolve, and monitor supplier SOP solutions, documenting resolutions in the vendor management system, Jira applications, and Teams channels.
Review supplier EDI data using the IntelligentXchange website and assist with recommended improvements.
Assist IT with EDI trading partner setup, including ASNs, inventory feeds, acknowledgments, and invoicing documents.
Conduct SOP Compliance line reviews and enter results in Jira.
Support the SOP Enforcement Supervisor and SOP Compliance Team Leader with departmental communication and responses to internal and external questions as directed.
Work with Receiving and the OFC (order fulfillment center) to maximize material-handling efficiency and resolve receiving issues.
Help achieve company and departmental goals for ASN compliance and SOP violation service levels.
Assist with barcode and GTIN improvements, entering barcode data in Oscar upload and MBS upload to maintain rich data levels.