Sonic Account Manager - North Dakota

Superior Energy Services•Williston, ND

11h

About The Position

The Account Manager develops and maintains strategic customer relationships while driving revenue growth and expanding market presence. This position is the primary point of contact for assigned accounts, working with customers to understand their operational needs, identify business opportunities, and provide solutions that support their objectives. The role focuses on cultivating new business, strengthening existing partnerships, and delivering proactive communication and exceptional customer service. The Account Manager plays a key role in generating revenue, building customer loyalty, and supporting the company’s long-term growth strategy. Success is measured by developing trusted partnerships, delivering excellent service, and achieving sales and business development goals. The position involves regular customer interaction in office settings and at field locations, and travel may be required to support customer operations, develop business, and strengthen relationships. The successful candidate should be comfortable balancing customer expectations, operational requirements, and business objectives in a fast-paced environment.

Requirements

Previous experience in sales, account management, business development, or customer relationship management.
Strong negotiation, communication, and presentation skills.
Proven ability to develop and maintain long-term customer relationships.
Strong organizational skills and ability to manage multiple priorities effectively.
Proficiency in Microsoft Office and CRM software.
Self-motivated, with the ability to work independently and as part of a team.
Valid driver's license and ability to travel as required.

Nice To Haves

Bachelor's degree in Business, Marketing, Sales, or a related field; equivalent experience may be considered.

Responsibilities

Develop and maintain strong relationships with existing and prospective customers.
Identify, pursue, and secure new business opportunities to achieve sales and revenue objectives.
Serve as the primary liaison between customers and internal departments, including operations, finance, customer service, and management.
Conduct customer visits, site meetings, and business reviews to understand customer needs and support ongoing operations.
Prepare and present proposals, quotations, contracts, and product recommendations.
Monitor market trends, customer activity, and competitive developments to identify business growth opportunities.
Collaborate with operations teams to ensure products and services are delivered accurately and on schedule.
Coordinate with finance teams to ensure billing, payment, and account requirements are properly managed.
Resolve customer concerns and service issues in a timely and professional manner.
Maintain accurate account records, sales forecasts, activity reports, and customer relationship management (CRM) data.
Develop strategic account plans to increase customer retention, market share, and profitability.
Promote company products, services, capabilities, and value-added solutions.
Represent the company at customer meetings, industry events, trade shows, and networking opportunities.
Maintain knowledge of industry standards, market conditions, and company product offerings.
Perform other duties as assigned.