Songwriting Department Student Assistant

Berklee College of MusicBoston, MA
Onsite

About The Position

The Songwriting department seeks a front desk office student employee to perform reception and administrative duties at the Songwriting department office in 135 Massachusetts Avenue. This is a front facing/customer service position that mainly involves helping visitors but will also include assisting faculty/chair with any issues that may arise including office technology (printer/copier, Zoom, Gmail, etc.), and maintaining the office kitchen. Students will be scheduled between 8 and 15 hours a week, Monday-Friday between the hours of 9:00 AM and 5:00 PM.

Requirements

  • Current student at Berklee College of Music or Boston Conservatory at Berklee
  • Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program
  • Valid United States Social Security Number (SSN)
  • Remain in “valid” Visa status as applicable
  • A minimum 2.0 cumulative GPA (students in their first semester are exempt)
  • Federal Work Study student may apply
  • In good disciplinary standing
  • Must be located in the U.S.
  • Ability to sit for several hours (standing is an option)
  • Responsible, punctual, and willing to help visitors and faculty
  • Experience with the layout of the Songwriting Major grid
  • Ability to explain credits, prerequisites, and courses to students
  • Ability to troubleshoot printer/copier (replace paper, fix paper jams) or willingness to learn
  • Good verbal and written communication skills
  • Comfortable using Gmail, Google Drive, Google Docs
  • Ability to lift 15 lbs (office supplies and paper)
  • Experience creating posters/flyers (Canva is acceptable)

Responsibilities

  • Greeting and directing students/visitors and handling basic questions
  • Answering department telephone calls and emails professionally
  • Directing office visitor traffic to appropriate faculty or chair and operate door buzzer system
  • Maintaining the Songwriting Dept social media (Facebook, Instagram, YouTube)
  • Maintaining office kitchen (clean dishes, clean fridge, etc.)
  • Troubleshooting printer issues and replenishing paper and ink
  • Assisting faculty with any office issues that may arise
  • Managing general department Gmail accounts
  • Creating flyer/poster images for events on occasion
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