Sommelier | CASA NEOS

Riviera Dining Group Inc•Miami, FL

1d•Onsite

About The Position

We are seeking highly knowledgeable and service-driven Sommeliers to deliver an exceptional and elevated beverage experience in a fast-paced luxury dining environment. This role requires deep expertise in wine, sake, spirits, and beverage programs, along with a passion for hospitality and guest engagement. Sommeliers play a critical role in curating and guiding the guest experience, supporting the service team, and maintaining the highest standards of presentation, education, and operational excellence.

Requirements

Certified accreditation from a recognized organization (e.g., Court of Master Sommeliers or WSET) preferred
Minimum of 4 years of experience in a high-volume, upscale or fine dining restaurant environment
Strong knowledge of wine, sake, spirits, and beverage program management
Excellent communication, organizational, and multitasking skills
Professional demeanor with a strong focus on hospitality and guest experience
Proven leadership skills with the ability to train and mentor team members
Food handling certification in compliance with state regulations preferred
Self-motivated, detail-oriented, and performance-driven
Ability to perform basic arithmetic, manage time effectively, and follow recipes
Ability to maintain confidentiality of company information
Flexible availability, including evenings, weekends, and holidays

Responsibilities

Guide guests through wine, sake, and beverage selections while delivering an engaging and elevated dining experience
Maintain expert knowledge of wines-by-the-glass, pairings, cellar organization, and proper wine service including decanting and glassware usage
Demonstrate advanced knowledge of cocktails, spirits, beer, and non-alcoholic beverage programs
Present and announce food and beverage selections with confidence and professionalism
Support service teams by communicating guest preferences and assisting with floor operations as needed
Curate and maintain wine and sake programs in alignment with brand standards
Manage inventory levels, COGS, and beverage cost controls in accordance with company targets
Maintain accurate wine databases and ensure all products are properly mapped and tracked
Build and maintain relationships with winemakers, distributors, and vendors
Develop, mentor, and train junior sommeliers and service staff on beverage knowledge and standards
Stay current on industry trends, new products, and techniques to continuously enhance the program
Ensure compliance with all company policies, service procedures, and sanitation standards
Maintain proper handling, storage, and rotation of all beverage products
Monitor and maintain beverage equipment, reporting any issues to management promptly
Anticipate guest needs and provide attentive, personalized, and knowledgeable service at all times
Foster a collaborative team environment and maintain positive relationships with guests and colleagues
Attend meetings and contribute to ongoing improvements in service and operations
Maintain a clean, organized, and professional workspace at all times
Ability to stand for extended periods and frequently lift up to 50 lbs