Sommelier (Hotel Swexan)

Hôtel Swexan • Dallas, TX

12h • Onsite

About The Position

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hotel Swexan. The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions. Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude. Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart. Intimate, immersive, and transportive. Hotel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

Requirements

• Experience as a Sommelier in an upscale, high-volume restaurant
• CMS or WSET certifications preferred or equivalent from another accredited wine institution
• Extensive knowledge of wine and wine service techniques
• Availability to work nights, weekends & holidays
• Positive attitude
• A “guest-first” mindset and passion for providing exemplary guest service
• Strong attention to detail and sense of urgency
• Ability to take direction and to communicate effectively

Responsibilities

• Assist guests with wine, and champagne selection, consider their taste and budget when guiding them through the menu
• Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing
• Explain how our wines, or champagne menu compliments the items on our food and dessert menu
• Ensure all wines are presented and served correctly and all pouring techniques are adhered to as specified by company standards
• Inform and explain alternative wine selections to guests should their choice be unavailable
• Provide engaged, friendly, and attentive customer service to all guests
• Perform all other duties as instructed by management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed