Solutions & Technical Enablement Manager

ZoomInfo • Waltham, MA

7d • Hybrid

About The Position

ZoomInfo is looking for an engaging, experienced, and results-oriented Solutions & Technical Enablement Manager to join our Product & Technical Enablement team. This role serves as the dedicated enablement partner to ZoomInfo's Solutions Consultant and Overlay organizations, driving technical proficiency and product knowledge across these pre-sales and specialist audiences through targeted, scalable enablement programs. This is a ground-floor opportunity. While ZoomInfo has invested heavily in enablement for our field sales and CX organizations, our Solutions Consultant and Overlay teams have historically operated without a dedicated enablement partner. This hire changes that - you won't be inheriting an existing playbook, you'll be defining what great SC and Overlay enablement looks like at ZoomInfo, establishing the first programs, processes, and content standards for these audiences, and building the internal credibility of this function from scratch. If you want to build something that doesn't exist yet – and put your name on it – this is the role for you.

Requirements

• 5+ years of experience in one or more of the following areas: Revenue Enablement, Sales Enablement, or Product Enablement. Technical sales role (Solutions Consultant, Sales Engineer, Solutions Architect). Quota-carrying sales role with demonstrated technical aptitude.
• Proven success in cross-functional collaboration and stakeholder management, with the ability to build trust and influence across organizational levels.
• Ability to quickly learn and articulate complex product capabilities, technical architectures, and integrations across multiple product lines.
• Proven ability to translate technical product features and workflows into business value and practical field application.
• Demonstrated success designing and delivering scalable technical training programs that drive measurable behavioral change.
• Experience measuring enablement effectiveness through learning assessments, behavioral metrics, and business impact analysis.
• Strong enablement project manager – able to manage multiple complex, cross- functional initiatives simultaneously with competing deadlines.
• Technical acumen with the ability to flex across a broad product suite rather than specializing in a single product area.
• Self-starter mentality with a proactive problem-solving approach.
• Thrives in fast-paced, dynamic environments where priorities shift frequently.
• Outstanding written and verbal communication skills with the ability to distill complex technical concepts for varied audiences.
• Strong analytical skills to interpret data and translate insights into actionable enablement strategies.
• Comfortable operating with ambiguity and limited existing infrastructure; energized rather than deterred by building programs, metrics, and relationships where none currently exist.

Nice To Haves

• Experience enabling technical pre-sales audiences (SC, SE, or overlay teams) preferred.
• Expertise in Revenue Tech Stack tools preferred (ZoomInfo, Salesforce, Seismic, Outreach, Chorus, etc.).

Responsibilities

• Build and own the enablement function for ZoomInfo's Solutions Consultant and Overlay organizations from the ground up, serving as their first dedicated enablement partner and establishing the foundational programs, cadences, and relationships that don't yet exist today.
• Partner closely with SC and Overlay leadership to assess technical knowledge gaps and design targeted enablement solutions that enhance proficiency across ZoomInfo's GTM Intelligence Platform (GTMIP).
• Build and deliver role-specific enablement content and programs tailored to the unique workflows, deal motions, and technical depth requirements of SC and Overlay audiences.
• Act as a dedicated resource for SC and Overlay teams, earning trust as the first person in this seat, understanding their day-to-day challenges, staying close to the field, and proactively surfacing enablement needs before they become gaps.
• Drive internal adoption and technical proficiency across ZoomInfo's full GTMIP for SC and Overlay audiences – with the flexibility to support technical enablement needs across the broader product suite as business priorities evolve.
• Collaborate with Product, Product Marketing, Product Operations, and our GTM Technical Teams to translate technical features, system architectures, and integrations into compelling enablement content and learning experiences.
• Create, curate, and govern high-impact technical content including product training modules (virtual instructor-led and eLearning), demo videos, technical playbooks, solution templates, and FAQs.
• Design and build enablement content across multiple formats – including eLearning modules (Articulate 360), demo videos (Descript), technical playbooks, and field-ready resources housed in Seismic and reinforced via Allego.
• Translate complex technical product capabilities and integrations into clear, business-relevant learning experiences that resonate with technical pre-sales audiences.
• Design and deliver live virtual training sessions for SC and Overlay audiences – showing up with the technical credibility and facilitation presence needed to engage these audiences effectively.
• Define success metrics at the start of each initiative and track both leading and lagging indicators to evaluate program effectiveness.
• Use data from Chorus, Allego, Seismic, and other tools to assess whether enablement is driving the intended behavior change in SC and Overlay teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed