Solutions Specialist

Air Comm • Dallas, TX

10h • Onsite

About The Position

An Outside Sales/Solutions Specialist is responsible for expanding our business network by cultivating relationships with key customers and industry stakeholders. This role identifies new business, as well as growing current business within Air Comm’s portfolio. This role promotes our wide range of cutting-edge communication and surveillance solutions, by offering tailored solutions to meet client needs and maximize value. Collaborating closely with Engineers and Service Staff, they design custom camera systems and provide expert guidance to clients, addressing their pain points and ensuring long-term satisfaction. With a keen focus on effective communication, initiative, and organizational skills, they serve as a trusted liaison between customers and internal teams, driving towards mutual success and innovation.

Requirements

• High school diploma/GED or equivalent.
• Demonstrated expertise in sales or customer service roles, with a track record of achieving results.
• Excellent computer skills including knowledge and experience with Microsoft Office, Outlook, and Excel.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Above average oral and written communication skills and creativity applied to resolution of issues.
• Highly proactive and responsive to internal and external customers
• Ability to exercise independent judgment and advise project leadership on complex issues
• Good problem-solving skills/decision-making skills.
• Strong attention to detail.
• Commitment to excellence and high standards.
• Ability to work with all levels of management.

Nice To Haves

• Company will provide additional training, as necessary.

Responsibilities

• Sell Air Comm’s Voice & Video Solutions Portfolio, which includes: Two Way Radio Systems (Motorola, Kenwood, Titan Radio, etc.), Cellular Bi-Directional Amplifiers, Dispatch Consoles, Emergency Radio Responder Coverage Systems, CCTV Systems (Avigilon, SentraCam video, etc), Remote Video Monitoring, Access Control, Radio Alert Integration
• Harness your networking prowess to cultivate relationships with key customers and industry stakeholders, driving new business opportunities.
• Collaborate with existing clients to identify untapped potential and offer comprehensive product solutions tailored to their needs.
• Collaborate with Engineers and Service Staff to develop bespoke camera solutions that address client specifications.
• Delve into customer pain points, offering innovative solutions that resolve their challenges and ensure long-term satisfaction.
• Cultivate enduring relationships with clients, serving as a trusted liaison between customers and internal teams to ensure seamless communication and service delivery.
• Perform additional assignments and special projects as directed.

Benefits

• medical, dental, and vision coverage
• a retirement plan
• AD&D insurance options
• paid time off
• paid holidays
• full coffee bar
• quarterly team outings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED