Solutions Manager

TriNetX • Cambridge, MA

2d • Hybrid

About The Position

The Solutions Manager supports the development and execution of TriNetX solution and vertical strategies through market research, customer discovery, structured analysis, and cross-functional coordination, partnering closely with Product, Commercial, Data Management and Informatics, and Delivery to shape solution narratives, create go-to-market enablement assets, and support commercial execution.

Requirements

• Bachelor's degree and a minimum of 5 years of relevant experience; OR Master's degree and a minimum of 3 years of relevant experience. Equivalent combination of education and experience will be considered.
• Experience should be in areas such as strategy, consulting, business operations, product operations, analytics, solutioning, healthcare/life sciences, or related commercial functions (e.g., marketing, product management).
• Strong analytical and structured problem-solving skills with demonstrated ability to break down ambiguous problems.
• Strong communication skills, including the ability to create clear written outputs and executive-ready presentations.
• Strong project management skills with the ability to manage priorities, timelines, and stakeholder coordination.
• Comfort operating in fast-paced environments and adapting to evolving priorities.

Nice To Haves

• Experience in health tech, life sciences, data platforms, analytics, or technology-enabled services.
• Familiarity with the healthcare ecosystem.

Responsibilities

• Support solution and vertical strategy through market research, competitive intelligence, customer segmentation, and buyer workflow analysis.
• Gather and synthesize insights from internal stakeholders, customers, and market sources to inform solution strategy and roadmap recommendations.
• Build and maintain foundational materials that articulate customer problems, differentiated value, and key proof points.
• Support development of business case components, including market sizing inputs, assumptions, competitive comparisons, and value proposition evidence.
• Partner with Product and Engineering teams to document solution requirements, clarify scope, and track decisions and deliverables.
• Create and maintain solution toolkit materials, including use-case framing, pitch deck content, ROI narrative inputs, discovery guides, objection handling, and competitive battlecards.
• Support go-to-market readiness by coordinating cross-functional inputs, documenting launch decisions, and tracking milestones and dependencies.
• Assist with packaging and pricing work by gathering competitive benchmarks, supporting value-based pricing narratives, and maintaining SKU and offering documentation.
• Support commercial execution by drafting customer-ready materials from defined scope and SKUs and coordinating review with Delivery, Legal, and Commercial stakeholders.
• Translate business questions into structured components, including problem statements, hypotheses, issue trees, and workplans.
• Conduct discovery, including stakeholder interviews and customer calls, and document findings and synthesize themes.
• Produce clear, well-structured deliverables (slides, written summaries, readouts) that communicate insights and recommendations, and maintain project management materials such as workplans, stakeholder maps, decision logs, and KPI trackers.

Benefits

• TriNetX is an Equal Opportunity Employer. All persons are considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, marital status, sexual orientation, genetic information, gender identity, veteran status, or any other characteristic or status protected by applicable federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level