Solutions Manager

TriNetX, LLC. • Cambridge, MA

3d • $115,000 - $132,000 • Hybrid

About The Position

The Solutions Manager supports the development and execution of TriNetX solution and vertical strategies through market research, customer discovery, structured analysis, and cross-functional coordination, partnering closely with Product, Commercial, Data Management and Informatics, and Delivery to shape solution narratives, create go-to-market enablement assets, and support commercial execution.

Requirements

• Bachelor's degree and a minimum of 5 years of relevant experience; OR Master's degree and a minimum of 3 years of relevant experience. Equivalent combination of education and experience will be considered.
• Experience should be in areas such as strategy, consulting, business operations, product operations, analytics, solutioning, healthcare/life sciences, or related commercial functions (e.g., marketing, product management).
• Strong analytical and structured problem-solving skills with demonstrated ability to break down ambiguous problems.
• Strong communication skills, including the ability to create clear written outputs and executive-ready presentations.
• Strong project management skills with the ability to manage priorities, timelines, and stakeholder coordination.
• Comfort operating in fast-paced environments and adapting to evolving priorities.

Nice To Haves

• Experience in health tech, life sciences, data platforms, analytics, or technology-enabled services.
• Familiarity with the healthcare ecosystem.

Responsibilities

• Support solution and vertical strategy through market research, competitive intelligence, customer segmentation, and buyer workflow analysis.
• Gather and synthesize insights from internal stakeholders, customers, and market sources to inform solution strategy and roadmap recommendations.
• Build and maintain foundational materials that articulate customer problems, differentiated value, and key proof points.
• Support development of business case components, including market sizing inputs, assumptions, competitive comparisons, and value proposition evidence.
• Partner with Product and Engineering teams to document solution requirements, clarify scope, and track decisions and deliverables.
• Create and maintain solution toolkit materials, including use-case framing, pitch deck content, ROI narrative inputs, discovery guides, objection handling, and competitive battlecards.
• Support go-to-market readiness by coordinating cross-functional inputs, documenting launch decisions, and tracking milestones and dependencies.
• Assist with packaging and pricing work by gathering competitive benchmarks, supporting value-based pricing narratives, and maintaining SKU and offering documentation.
• Support commercial execution by drafting customer-ready materials from defined scope and SKUs and coordinating review with Delivery, Legal, and Commercial stakeholders.
• Translate business questions into structured components, including problem statements, hypotheses, issue trees, and workplans.
• Conduct discovery, including stakeholder interviews and customer calls, and document findings and synthesize themes.
• Produce clear, well-structured deliverables (slides, written summaries, readouts) that communicate insights and recommendations, and maintain project management materials such as workplans, stakeholder maps, decision logs, and KPI trackers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level