Solutions Lead, Regulatory Projects, BPR: Supply Chain

Apple • Sunnyvale, CA

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About The Position

This role is within the Business Process Re-engineering (BPR) team, leading the definition, development, and deployment of technical solutions across Apple’s Operations, Retail, AppleCare, and other critical functions. The individual will collaborate cross-functionally with global functional and technical teams to ensure Apple deploys solutions that meet regulatory requirements. This involves integrating business requirements with future systems architecture, conducting business impact assessments, and designing future operating models. A critical aspect of this role is the rollout of Apple's next-generation retail fulfillment systems and integrated operations model. Experience managing business stakeholders and regional teams within a global operating model is essential. Prior hands-on experience with retail online fulfillment, marketplace, and store systems at a leading global retailer is preferred. Knowledge of enterprise software, integration, and data management technologies (e.g., Cloud Computing, API Web-services, AI data platforms, etc.) is required.

Requirements

• Bachelor's degree required in Business, Information Systems, Law, or a related field.
• 10+ years of experience in cross-functional program or portfolio management within a highly regulated, compliance-driven environment.
• 5+ years experience with data privacy regulations.
• 5+ years experience with enterprise software, integration, and data management technologies (e.g. Cloud Computing, API Web-services, AI data platforms, etc.)
• 5+ years of retail operations processes — online fulfillment/marketplace, point-of-sale, customer support, and forward/reverse logistics.
• Experience managing business stakeholders and regional teams across a global operating model.

Nice To Haves

• Prior hands-on retail online fulfillment, marketplace, and store systems experience with a leading global retailer is preferred.
• Understanding with data privacy regulations.
• Ability to drive alignment across Legal, Privacy, or Regulatory teams to define scope and translate requirements into executable program plans.
• Proven ability to keep scope, timeline, and dependencies on track while ensuring all compliance decisions are made by Legal/Privacy team.
• Exceptional communication skills — verbal, written, and executive presentation — with the ability to synthesize complexity for senior leadership audiences.
• Experience integrating business transformation with systems architecture, operating model design, and organizational change management.
• Comfortable operating in collaborative environments with high ambiguity; able to bring structure and clarity where none exists.
• Experience with enterprise program management tools (e.g. Wrike, Jira, Smartsheet) and familiarity with IS&T delivery models.
• Able to operate independently with conviction, influence without authority, and drive cross functional teams to the right decisions with speed and precision.
• Adept at managing competing priorities across Legal, business, and technical stakeholders while keeping the program on track.
• Master's degree required in Business, Information Systems, Law, or a related field.

Responsibilities

• Global Program Delivery
• Cross-functional Liaison
• Requirements Translation
• Scope & Dependency Control
• Critical Delivery Under Pressure

What This Job Offers

• Job Type: Full-time
• Career Level: Senior