Solutions Engineer

Rowspace • New York City, NY

8d • Onsite

About The Position

We’re looking for founding Solutions Engineers who thrive at the intersection of technical depth and commercial impact — driving revenue by bridging the gap between our platform and our customers' most critical investment workflows. You’ll prove that our knowledge engine works not in the abstract, but on a prospect's actual data, in their actual workflows. That means taking messy PDFs, CapIQ feeds, Excel models, and SharePoint docs from real financial services firms and showing — live — how Rowspace transforms them into clear, actionable insights. You'll leverage your technical background to build trust, lead discovery, own the POC, and turn skeptical investors into power users. This is a builder's role — you’ll be demoing, building, and iterating alongside our founders and engineers. You'll have real agency and autonomy, owning the full technical customer lifecycle from first technical win through adoption and expansion.

Requirements

• 2–5+ years in a technical customer-facing role (sales/solutions engineer, solutions architect, implementation consultant), or financial engineering/data science with customer-facing experience.
• Technically fluent — you’re comfortable using Claude Code, Cursor, etc. to work with code, APIs, and messy real-world data environments (PDFs, Excel models, CapIQ feeds).
• Familiar with AI/ML concepts — RAG, embeddings, LLMs, unstructured data ingestion.
• Sales instincts — you know how to move deals forward, handle objections, navigate organizational dynamics, and win against the status quo.
• Comfortable owning the technical side of a sales cycle end to end.
• High agency and a builder's mindset — comfortable wearing multiple hats, you enjoy building solutions and figure things out without waiting to be told what to do.
• Strong communicator — you hold your own with a CIO at high-end finance firm on a technical deep-dive and shift to outcomes-focused language with a portfolio manager in the same meeting.

Nice To Haves

• Familiarity with financial services is a plus — you understand how investors use data, what due diligence looks like, and why data accuracy matters.

Responsibilities

• Lead technical discovery and demo — map customer workflows, data sources, and pain points to the platform, identify where Rowspace can drive the most value, and paint the art of the possible for skeptical finance audiences.
• Own the POC & technical win — build on a prospect's data, prove business impact during the evaluation phase, and be the primary technical contact from kickoff to close.
• Partner with AEs on deal strategy — understand how prospects invest, what they care about, and position Rowspace against how they actually work today.
• Drive adoption and expansion — stay close to customers post-sale, help them reimagine their workflows from the ground up, and identify opportunities to deepen usage across teams and use cases.
• Act as the voice of the customer — bring signal from the field and work with engineering and product to identify what should be productized and shape the roadmap.
• Develop reusable technical assets and playbooks to speed up future sales cycles and build institutional knowledge across the team.

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) plan including employer match on contributions made while employed by Rowspace
• Unlimited PTO policy—we trust you to take the time you need to recharge
• Monthly commuter stipend, plus free daily lunch and a fully stocked snack bar in the office
• Regular team offsites to bond and strategize away from the desk

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed