Solutions Engineer

ICONIQNew York, NY
$170,000 - $190,000Hybrid

About The Position

This role sits within ICONIQ’s Technology team, which empowers our global organization through innovative, secure, and scalable solutions. As a Solutions Engineer, you will partner across the firm to design and deliver systems that enhance operations, improve client service, and support thoughtful innovation, including the integration of AI.

Requirements

  • 7+ years of experience working with Salesforce in a corporate or consulting environment
  • Experience working with AI tools or large language model platforms
  • Familiarity with programming or query languages such as Python, SQL, or Apex
  • Experience with reporting tools such as Tableau or Power BI
  • Strong project management experience in fast-paced environments
  • Ability to communicate effectively across technical and non-technical stakeholders
  • Bachelor’s degree in Computer Science, Engineering, or a related field

Nice To Haves

  • Familiarity with AI tools and technologies is a plus. We value team members who are curious about leveraging AI to enhance productivity, streamline workflows, and drive innovation.

Responsibilities

  • Partner with stakeholders to translate business needs into scalable technical solutions
  • Lead delivery of projects, including planning, execution, and release coordination
  • Build and enhance systems such as Salesforce, including workflows, dashboards, and automations
  • Design and implement integrations across enterprise platforms
  • Apply AI tools to improve solution design and operational efficiency
  • Troubleshoot system issues and ensure reliability and user satisfaction
  • Create documentation and training materials to support users
  • Contribute to continuous improvement of systems and processes

Benefits

  • Comprehensive Medical, Dental and Vision Insurance starting on your first day of employment.
  • Life and disability insurance coverage as well as family and wellness benefits including mental health benefits, fertility benefits, and back-up childcare.
  • A matching 401(k) program.
  • Commuter Benefits program.
  • Stipends to support wellness and hybrid working arrangements.
  • We support employees who wish to pursue professional designations/certifications and offer tuition reimbursement in addition to an allocation for books and other supplies needed for an individual's coursework.
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