Solutions Engineer

Cisco • Memphis, TN

2d • Remote

About The Position

This role offers a career where challenge and appreciation go hand in hand, surrounded by a dynamic team that values creativity, ambition, and genuine connections. In this collaborative environment, colleagues become friends, managers provide dedicated coaching, and innovative thinking builds every success. As a Solutions Engineer, this role functions as a technical sales professional, owning the Cisco brand with customers and partners. The role provides technical solutions to address customer and partner business needs, collaborating with the AE, and aligned Architecture AEs on the customer plan, jointly ensuring customer success. The Solutions Engineer serves as an authority or trusted technical advisor by the account team and customer/partner.

Requirements

• 6+ years experience selling or supporting security, networking, compute, and/or collaboration solutions
• CCNA level understanding or background in campus network design, including switching, wireless, and routing
• 2+ years translating sophisticated technical concepts into business value

Nice To Haves

• 3+ years of experience in a customer-facing sales engineering or technical pre-sales role.
• Cisco CCNP Enterprise (CCNP EN) certification or Cisco Certified Internetwork Expert (CCIE) certification
• Proven track record of success in technical sales or solutions engineering roles.
• Highly motivated with a “hunting spirit” to assist Account Executives in developing new opportunities and growing business.
• Strong communication and interpersonal skills with the ability to engage effectively with customers and partners.
• Familiarity with Cisco’s commercial market and customer base

Responsibilities

• Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective.
• Increasing penetration via cross/up-selling and displacing competition.
• Leading the technical relationship with customer(s)/partner(s).
• Leading engagements with IT & decision makers at customer/partner and LOB interaction.
• Possessing knowledge of the customer environment and market, including competitor plays.
• Serving as a primary technical sales influencer.
• Translating needs into technical requirements.
• Spending most selling time landing opportunities and expanding within an account.
• Involvement in territory strategic planning.
• Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics.
• Taking the lead on moving deals across the technical sales process.
• Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner.
• Managing a virtual support team of sales resources.
• Leveraging relevant tools and resources to support a deal.
• Accountable for getting the technical closure.
• Increasing revenue – closed opportunities converted to closed deals.
• Displacing competitors/increasing market share.
• Increasing net new customers on a quarterly basis.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• grants of Cisco restricted stock units
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
• flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Optional 10 paid days per full calendar year to volunteer

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees