Solutions Engineer

Basis AI • New York, NY

1d • Onsite

About The Position

As a Solutions Engineer on the Deployed Intelligence team at Basis, you will serve as the technical backbone for customer deployments. You will collaborate closely with DI Strategists who manage enterprise customer engagements to ensure the seamless technical integration of Basis into customer workflows. This role involves owning the critical connections that power the Basis platform and acting as a liaison between customer needs and the engineering team. Basis specializes in building real agents that perform end-to-end work for major accounting firms, operating for extended periods. The company recently secured $100M in funding, achieving a valuation exceeding $1B, and is focused on deploying advanced applied machine learning at production scale. This position is part of a new paradigm focused on deploying intelligence rather than just implementing software.

Requirements

• 4+ years in technical implementation, solutions engineering, or similar customer-facing technical roles
• Strong SQL proficiency for data analysis and troubleshooting
• Experience with API integrations, particularly in financial services or enterprise SaaS
• Track record of managing multiple technical deployments simultaneously
• Comfort leading technical troubleshooting calls with customers and internal IT teams

Nice To Haves

• Experience with enterprise data integrations and connectivity solutions

Responsibilities

• Be the technical backbone of customer deployments
• Ensure seamless technical integration of Basis into customers' workflows
• Own the critical connections that power the platform
• Serve as the bridge between customer needs and the engineering team

Benefits

• Premium Medical, Dental, and Vision coverage
• Life Insurance
• 6 coaching & 6 therapy sessions through Spring Health
• Unlimited PTO
• 12 paid company holidays
• Daily meal stipends
• Fully stocked kitchen
• $300 toward your custom desk setup
• Pre-tax commuter benefits
• 401(k) retirement plan
• Monthly office activities
• Frequent optional team happy hours
• Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed