Solutions Engineer

Springbrook Holding Company LLC • ,

25d

About The Position

Springbrook is seeking a forward-thinking, customer-centric Solutions Engineer to play a critical role in supporting revenue growth and customer engagement. This individual will partner closely with Sales, Product, Operations, and Implementation teams to understand customer challenges, demonstrate the value of Springbrook's ERP and payments solutions, and guide prospects to become customers and engage with customers to nurture upsell opportunities. The ideal candidate combines technical aptitude with strong business acumen, learning agility, and emotional intelligence. They are intellectually curious, comfortable navigating ambiguity, and capable of tailoring conversations to diverse audiences - from non-technical municipal clerks to finance directors and executive stakeholders. This role is highly collaborative and suited for someone who thrives in a fast-paced, evolving SaaS environment where adaptability, initiative, and relationship-building are essential. As a trusted advisor throughout the sales cycle, the Solutions Engineer will help uncover customer pain points, align solutions to operational needs, and deliver compelling demonstrations that drive successful customer outcomes and long-term partnerships.

Requirements

• Technical aptitude
• Strong business acumen
• Learning agility
• Emotional intelligence
• Intellectual curiosity
• Comfort navigating ambiguity
• Ability to tailor conversations to diverse audiences
• Adaptability
• Initiative
• Relationship-building skills

Responsibilities

• Support revenue growth and customer engagement.
• Partner closely with Sales, Product, Operations, and Implementation teams.
• Understand customer challenges.
• Demonstrate the value of Springbrook's ERP and payments solutions.
• Guide prospects to become customers.
• Engage with customers to nurture upsell opportunities.
• Uncover customer pain points.
• Align solutions to operational needs.
• Deliver compelling demonstrations that drive successful customer outcomes and long-term partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed