Solutions Engineer, USA

Partly • Austin, TX

3d • Remote

About The Position

This is a forward-deployed solutions role at the front line of Partly's European expansion. You'll be the technical engine behind new-market deals across the UK and the Nordics, turning messy real-world problems into signed pilots, and putting genuinely differentiated AI in front of the people who run the repair industry. Partly runs two connected layers: Partly.com is the infrastructure platform, the B2B layer that powers parts data, cataloguing, and procurement across hundreds of integrations globally. Partly.ai is the AI tool for repairers, built on top of that infrastructure, that makes finding and sourcing the right part feel like magic. Both are powered by Interpreter, Partly's proprietary foundation model for understanding automotive parts at scale, trained on licensed OEM build data across 52+ manufacturer agreements and continuously sharpened by feedback from thousands of users across our global network. Your job is to deploy that into markets we haven't cracked yet. Automotive data is scattered around the world in complex, inconsistent formats, and the interesting work is in unifying it into something that drives a customer's business. You'll sit between Sales, Product, and Engineering, resolving the technical blockers that stand between a prospect and a deal, building demos and experimental features that show off what the Interpreter can do, and shaping how the product gets built for and applied to each new market. Partly closed a $50M Series B at a $500M valuation and is scaling fast across the UK, Europe, the US, and Australasia, in a $1.9 trillion industry that has barely been touched by modern software. You'd be early, close to the founders and the model, and given real ownership from day one. If you like ambiguity, owning a problem end-to-end, and being the person who makes a deal technically possible with frontier AI, this role is built for you.

Requirements

• Comfortable working close to data and code and ability to review it independently. You can write SQL, read and debug your way around a codebase, and stand up demos or prototypes yourself rather than waiting on engineering.
• Strong technical problem-solver and systems thinker. You break ambiguous, messy problems into root causes and generalisable solutions, not one-off fixes.
• You are not afraid to use any tool available to enhance your efficiency but understand that you would ultimately own the outcome of your decisions
• Commercially minded. You understand how a technical decision affects a deal, and you can build the business case (frameworks, calculators, reporting) that moves a customer.
• Excellent communicator who builds rapport. You hold your own with customers and translate fluently between their world and Partly's Product and Engineering teams.
• Self-directed and high-ownership. You're comfortable being the only solutions person in a market, owning problems end-to-end with little hand-holding.

Nice To Haves

• Experience in a solutions engineering, forward-deployed, or technical pre-sales role, ideally integrating into or selling to enterprise customers.
• Context in the automotive, parts, insurance, or estimating space (CABAS, CCC, Audatex/Solera, or similar), or experience building integrations against messy external data formats.

Responsibilities

• Unblock new-market deals end-to-end. Own the technical path from first conversation to signed pilot across the UK and Nordics: scope integrations, map end-to-end estimating and parts workflows, and together with commercial team clear whatever stands between a prospect and a yes.
• Build integrations that make pilots possible. Stand up and debug the connections customers depend on (for example, the CABAS estimating integration for the Nordic customer pilots or quick custom interfaces for client-facing demos), working close to the data and the code to get them live in test and beyond.
• Build demos and experimental features. Create market demos and portal prototypes that prove what Partly can do before committing core engineering, iterating fast on what prospects react to.
• Run Technical Readiness Assessments. Produce the TRAs that map a customer's systems and dependencies, so both sides know exactly what a pilot requires.
• Turn data into a commercial case. Build value-proposition frameworks, calculators, and reporting (for example, insurer reporting dashboards) that show customers the value in their own numbers.
• Be the voice of the UK and Nordics customer to Product. Translate recurring deal blockers into clear, prioritised product asks, and shape how the product gets built and applied for each new market.
• Work cross-functionally to hit deadlines. Coordinate across Sales, Product, and Engineering to solve customer problems and keep deals moving.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed