Sr. Solutions Engineer

Johnson Controls • Orangeburg, NY

1d • $103,000 - $154,000 • Hybrid

About The Position

The Solutions Architect Engineer - Video Security will be responsible for designing end-of-the-end video security solutions and Access Control solutions based on customer requirements and industry best practices. This role involves collaborating with clients to understand their security needs, creating system architectures, and ensuring successful implementation and integration of video surveillance systems.

Requirements

• Bachelor’s degree in computer science, Engineering, Information Technology, or a related field.
• 5+ years of experience in security solutions architecture, with a strong focus on video surveillance technologies.
• In-depth understanding of video surveillance systems, IP cameras, NVRs, video management software (VMS), and network infrastructure.
• Strong ability to design scalable and reliable video security solutions tailored to specific customer environments.
• Proficient in analyzing client needs and proposing effective solutions to meet those needs.
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong troubleshooting skills to address and resolve technical issues that arise during implementation and operation.

Nice To Haves

• Relevant certifications (e.g., CPP, PSP, or vendor-specific certifications from manufacturers like Axis, Milestone, or Genetec) are preferred.
• Willingness to travel to client sites as needed.
• Ability to work independently as well as part of a team.
• Willingness to learn new systems tools for improving efficiency.

Responsibilities

• Client Consultation: Engage with clients to assess their video security needs, technical requirements, and constraints.
• Solution Design: Develop comprehensive video security system architectures, including camera placement, storage solutions, network infrastructure, and analytics integration.
• Technical Specification Development: Create detailed documentation, including system specifications, design documents, and integration blueprints.
• Implementation Oversight: Collaborate with installation teams during the deployment phase to ensure adherence to the designed solution and industry standards.
• System Integration: Work with cross-functional teams to integrate video security solutions with existing security systems, software, and infrastructure.
• Collaboration with Technical Support: Collaborate with technical support and troubleshooting assistance with client’s post-implementation.
• Training and Knowledge Transfer: Develop and deliver training sessions for clients on system operation and best practices for video surveillance.
• Product Evaluation: Stay updated with the latest video security trends, technologies, and products, and evaluate them for potential integration into our offerings.
• Documentation and Reporting: Maintain clear documentation of processes, revisions, and updates to designs and architectures.
• Stakeholder Management: Consult with project managers, engineers, and sales teams to ensure alignment and address any challenges during project lifecycle.
• Design & BOM implementation: Support sales team with comprehensive proposal for the customer, conducting pre-sales and post sales engineering.

Benefits

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• JCI Employee discount programs (The Loop by Perk Spot)
• Competitive Bonus plan that will take into account individual, group, and corporate performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior