Solutions Engineer - GES - Cleveland/Columbus

Cisco • Richfield, RI

1d

About The Position

Cisco is seeking a customer-focused Solutions Engineer with a strong background in secure networking, data center, and security. In a pre-sales technical role, the Solutions Engineer partners with Account Executives to provide customers with technical information and guidance and to deliver meaningful outcomes using Cisco’s products and services. The role includes showcasing Cisco solutions, presenting to customers, conducting technical demonstrations, creating bills of materials, and running proof-of-concept activities. The Solutions Engineer consults with customers, influences decisions, and designs solutions to help achieve desired business outcomes.

The successful candidate combines technology aptitude and a willingness to learn with strong interpersonal, presentation, and troubleshooting skills. The role contributes to account planning and growth opportunities, develops cross-architecture expertise, leads solution conversations with technical executives, and aligns technical strategies with customer objectives. It also involves leading demonstrations and cross-architecture designs, planning and executing demand-generation and enablement activities, sharing knowledge across sales teams, and adapting strategies to changing market conditions.

Requirements

• At least 5 years of industry-related experience.
• BS/BA in Electrical Engineering or Computer Science, or relevant experience.
• Cisco product experience or relevant experience with key competitor offerings in the relevant technology area.

Nice To Haves

• Knowledge of Cisco solutions.
• Knowledge of secure networking and data center networking fundamentals.
• Customer intimacy and relationship-building skills.
• Pre-sales experience.
• CCNP Enterprise or equivalent.

Responsibilities

• Contribute to account planning to identify growth opportunities and align technical strategies with customer objectives.
• Expand expertise in Cisco’s portfolio and cross-architectural solutions and domains.
• Partner with others to drive innovation and lead solution conversations with technical executives.
• Understand customers’ business challenges and guide them toward portfolio solutions.
• Influence customers’ strategic priorities and lead cross-architecture solution designs.
• Contribute to planning and lead execution of demand-generation and enablement campaigns.
• Identify underlying customer needs and promote cross-architecture solutions.
• Lead demonstrations of technical solutions that address specific business challenges.
• Use competitive market insights to position and differentiate Cisco solutions.
• Collaborate with internal teams and external partners to refine strategic alignment and strengthen customer relationships.
• Motivate Solutions Engineer and extended sales teams to share knowledge and support structured educational initiatives.
• Implement adaptation strategies in response to evolving market conditions and challenges.
• Partner with Account Executives in a pre-sales technical capacity, including customer presentations, technical demonstrations, bill-of-material creation, and proof-of-concept activities.

Benefits

• Medical, dental, and vision insurance, subject to plan eligibility.
• 401(k) plan with Cisco matching contribution.
• Paid parental leave.
• Short- and long-term disability coverage.
• Basic life insurance.
• Restricted stock unit grants may be available, subject to eligibility and continued employment.
• Paid holidays and a floating holiday for non-exempt employees.
• Paid birthday day off, year-end holiday shutdown, and personal wellness days.
• Paid vacation or flexible vacation time off, depending on employee classification.
• Sick time off and carryover of unused sick time, subject to Cisco policies.
• Additional paid time away may be requested for critical or emergency family issues.
• Optional paid volunteer days.
• Annual bonuses for eligible non-sales roles, subject to Cisco policies.
• Sales-plan employees may earn performance-based incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior